Reputation management: Reviews Build and improve your online reputation Manage all your reviews across the web from a single place. Engage with customers in their preferred channel and turn every interaction into an opportunity to strengthen trust and drive loyalty. Speak with an expert All you need to improve your reputation Select TabDrive engagementGain insightRespond…
360° & 180° assessments 360° and 180° insight. 100% potential. Help employees see themselves through their teams’ eyes. Gather honest colleague feedback through 180° and 360° assessments to uncover hidden strengths, untapped potential, and new paths for growth. Speak with an expert Inspire a growth mindset across every role Select TabSmarter assessmentsDeeper insightsStronger culture Dig…
Employee engagement: Workforce census One workforce survey. Every voice. Real insights. Make your people your competitive edge. Use workforce census surveys to uncover what matters most to your team, from the drivers of engagement to the warning signs of turnover. Speak with an expert Build a company culture that inspires loyalty Select TabComprehensive listeningActionable insightsRobust…
Digital focus groups: Discussions Get deeper, faster insights from video sessions. No downloads. No delay. Run, observe, securely share, and analyze video sessions on one platform. Explore real-time feedback, uncover the “why” behind the data, and empower your team to act fast. Speak with an expert Run smarter research, from invite to insight Select TabUnlock…
One AI-powered Human Experience platform. Infinite potential. Know how people act and feel toward your organization now—and how they will in the future. Then adapt, streamline, and innovate to build the best experiences. Talk to us today Leading industry expertise Leader in theVoice of Customer Platforms Magic Quadrant2026 Leader in Text Mining and Analytics Platform…
Turn reputation into measurable revenue Convert online searches into location visits. Control your brand reputation across every digital touchpoint. Dominate local and AI visibility even in the most competitive markets. Speak with an expert Invest in your brand experience to attract more customers Know what drives action Track ratings, reviews, and feedback across every location…
Crowdsourcing Gather and implement ideas that improve quality and accelerate growth Crowdsourcing holds the answers to your biggest challenges. With Forsta Crowdsourcing, you can prioritize solutions, foster collaboration, and turn grassroots ideas into measurable impact. Give customers, partners, and employees a voice and the tools to shape what’s next. Speak with an expert From ideas…
Employee crowdsourcing Turn front-line insights into innovation Tap into the wisdom of your workforce to solve problems and drive real change—together. Speak with an expert Tap into your next great idea Select TabEmployee-led innovationDynamic votingActionable outcomes Pressing workplace issues? Your employees hold the key. Use crowdsourcing technology to bring front-line staff into problem-solving and prioritization….
Listings Keep local listings visible and conversion-ready Manage all your business listings from one centralized interface so customers and AI answer engines find you with confidence and choose you every time. Speak with an expert Show up where decisions happen Select TabExtensive coverageDrive conversionScale strategicallyUpdate seamlessly Outshine. Outrank. Outpace. Build and manage profiles across the…
Employee lifecycle surveys Because the employee experience is never static Employees’ feelings change over time. Check in at key moments, stay connected during important milestones, and use their feedback to create a more supportive, engaging experience. Speak with an expert Listen at key moments. Impact the full journey. Select TabEnd-to-end listeningTargeted interventionsMilestone-specific feedbackContinuous insights From…
Move from customer experience vision to CX value Elevate your CX program from a listening exercise to a culture of acting faster—to win, delight, and keep customers. Speak with an expert Taking you from data insight to action Listen better Collect feedback from surveys, calls, emails, chats, reviews, focus groups, and social media. Then, layer…
Easily connect with technologies you use every day Our HX platform is fast, flexible and works seamlessly with your existing technology infrastructure and digital tools. So you can gather the data you need, analyze it with ease, and tell the right stories to act on improvements in your business. Speak with an expert Load more
Voice of customer: Forsta Plus Smarter insights. Stronger CX. Listen across every touchpoint, uncover sentiment, and act fast to improve experiences. Forsta Plus gives you customizable tools that help you strengthen CX, close the loop, and fuel business growth—on one AI-powered platform. Speak with an expert Turn every customer voice into business growth Select TabAI…
AI-powered insights, grounded in human needs Go from knowing what people need—and why—to delivering it faster. Speak with an expert Leading industry expertise Leader in theVoice of Customer Platforms Magic Quadrant2026 Leader in Text Mining and Analytics Platform Wave2024 Best ROI Enterprise Experience Management2025 Leaders in Conversational Intelligence2025 Built-in AI to go to from insight…
enhancing data visualization
How we helped Nuuday connect feedback across millions of interactions and drive consistent CX across a multi-brand telecom portfolio. The challenge Scaling feedback across brands—without losing sight of the customer As Denmark’s largest telecom provider, Nuuday manages millions of customer interactions across multiple beloved brands. Their CX program was mature, but growth brought complexity. They…
future of visualizations
Human-centered. Insight-driven. Built for what’s next in CX. Customer experience is stuck. Overrun by scores, trapped in silos, and too slow to act, most programs are missing what matters most: the human behind the data. The future belongs to brands that can listen in real time, act with empathy, and adapt fast—without burning out teams…
From charts to communication In today’s data-driven world, the ability to translate complex information into clarity isn’t just a skill, it’s a superpower. As organizations grapple with the ever-growing volume of data, the challenge is no longer access but understanding. That is wheredata visualization steps in as a strategic tool for insight delivery. Gone are…