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in 100+ countries
Our experience and research tech is designed to allow organizations to understand
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Case studies
Trusted by 2,500+ customers, in over 100 countries
Putting Heathrow on a flight path to discovery
Putting Heathrow on a flight path to discovery Tools used Deck creation Data repository Cross tabulation Infographic dashboards PowerPoint batch reporting Heathrow is Europe’s largest airport. And it collects a lot of information. It interviews 500,000 of the nearly 80 million passengers* who come through its gates every year. Analysing that much data might seem like an impossible […]
Episode 08: Sven Gierlinger | Northwell Health
HX SUPERHEROES PODCAST Episode 08: Sven Gierlinger | Northwell Health Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Can a patient transform the healthcare industry? When it comes to healthcare, the patient experience goes beyond just the physical. Sven Gierlinger, Chief Experience Officer at Northwell Health, is the vanguard of change in […]
How emerging tech could help us tell the Human Experience story
How emerging tech could help us tell the Human Experience story Throughout history, humans have used stories to illustrate their lives and communicate with each other. A story is the fastest way to help your audience understand what you mean. And with just a handful of storytelling techniques – and cutting-edge technology – you can […]
Episode 07: Paul Abbott | Amex Global Business Travel
HX SUPERHEROES PODCAST Episode 07: Paul Abbott | Amex Global Business Travel Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Navigating business turbulence: Amex GBT’s journey of transformation Picture this: You have just taken on the role of CEO at the world’s largest […]
Navigating The 2023 Downturn: Customer Experience Leaders
FORRESTER TRENDS REPORT Navigating The 2023 Downturn: Customer Experience Leaders In the face of economic turbulence, CX leaders can boost their organization’s resilience and pave the way for future growth. Those who can prove ROI are most likely to succeed. Forrester reveals five additional ways for CX leaders to rise to the occasion. Get complimentary […]
The successful habits of CX professionals
White Paper The successful habits of CX professionals The cat’s out of the bag. We couldn’t keep it a secret anymore. We’ve gathered insights from 435 professionals acing the CX game and we’re ready to share them with you. Everything from practical habits and tactical tips to proven strategies is included in The […]
Cint and Forsta’s strategies to safeguard survey integrity
Cint and Forsta’s strategies to safeguard survey integrity Ghost completes haunt the vast majority of the market research industry. These increasingly common responses shake survey integrity – leading to inaccurate data and compromised research outcomes. They also drive significant extra costs for the market research industry. Join us in an action-packed session with Cint, a […]
