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Customer Experience

Thinking differently around the problem of CX disownership

Thinking differently around the problem of CX disownership I was recently contacted by someone asking for some advice around how to drive ownership around poor customer experiences. I am sure a number of you have faced similar situations at some level at some stage. Indeed, it is almost a rite of passage for any CX […]

Thinking differently around the problem of CX disownership
Press releases

Forsta Placed in 2021 Gartner® Magic Quadrant™

Forsta Placed in 2021 Gartner® Magic Quadrant™ Forsta Placed in 2021 Gartner® Magic Quadrant™ for Voice of the Customer Forsta Recognized for Completeness of Vision and Ability to Execute New York, NY, Oslo, Norway and London, UK – Dec 02, 2021– Forsta, the leading Customer Experience and Research Technology company, today announced that it has […]

Forsta Placed in 2021 Gartner® Magic Quadrant™
Data Visualization, Quantitative Research

Forsta surveys support

Forsta surveys support Forsta’s survey support team is dedicated to providing full coverage for your survey and reporting needs. With our Services team, you will have a dedicated, localized project team with the added benefit of our global support resulting in flexible, and fast turnaround times. Our team is available to assist, giving you more […]

Forsta surveys support
Thought leadership

Market research dives into digitization to build resilience in the pandemic

Market research dives into digitization to build resilience in the pandemic  Research companies are showing a new level of enthusiasm for gathering insights digitally. Much of it’s due to the pandemic, but it made good business sense even before.  The ‘new normal’ in research  The pandemic has forced many sectors of the insight industry to speed up their existing digitalization programs or even adopt online methods for […]

Market research dives into digitization to build resilience in the pandemic
Thought leadership

What we’ve learned going around the world with Quirks

What we’ve learned going around the world with Quirks  I recently attended my first post-lockdown Quirks conference. Things were certainly different, but with good cause for optimism.  Back on the road again  It was September 30th, 2021 – almost 18 months since we were all grounded by the pandemic. And I finally got the chance to hop on […]

What we’ve learned going around the world with Quirks
Data Visualization

Forsta tech puts KS&R’s research in the fast lane

Forsta tech puts KS&R’s research in the fast lane KS&R has been getting creative with the Forsta platform. They’ve managed to cut two days from the time it takes them to create complex new surveys – and four days from their reporting time. And they got better insights as a result. Here’s how.  Surveys customized. Workload downsized.  Global research firm KS&R run […]

Forsta tech puts KS&R’s research in the fast lane
Customer Experience

Remember the date: 29th of November, 2021 Forsta has arrived

Remember the date: 29th of November, 2021 Forsta has arrived Confirmit, Dapresy and FocusVision have joined forces to create Forsta. Combining the best of all three brands, Forsta will break down the silos of different research styles – giving a new level of insight into human experiences.  Everything in one place. Forsta puts all your research together to show you the full picture.  […]

Remember the date: 29th of November, 2021 Forsta has arrived
Employee Experience

Communication is the power behind success

Communication is the power behind success The role of a CEO is a multi-faceted one at the best of times. There are always hundreds of decisions vying for your attention, and all of them are critical to the person raising them. In the current environment, everything is magnified. Small challenges can become big issues, and […]

Communication is the power behind success