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Greenbook-Forsta partnership bolsters validity and integrity of GRIT Report

Webinar

Greenbook-Forsta partnership bolsters validity and integrity of GRIT Report

For over two decades, Greenbook Research Industry Trends (GRIT) Reports have provided a comprehensive base of important trends in the insights, analytics, and research industry. This year, Greenbook entrusted Forsta as its principal technology partner to ensure the validity and integrity of the iconic industry report.

Join us on Thursday, November 30th as we dive into the challenges Greenbook faced in collecting and analyzing data from a diverse group of respondents. This not-to-be-missed session will showcase the innovative solutions that led to a successful outcome.

Date: Nov 30 (Thursday) at 2:00 pm

Duration: 30 minutes

Webinar

How emerging tech could help us tell the Human Experience story

How emerging tech could help us tell the Human Experience story Throughout history, humans have used stories to illustrate their lives and communicate with each other. A story is the fastest way to help your audience understand what you mean. And with just a handful of storytelling techniques – and cutting-edge technology – you can […]

How emerging tech could help us tell the Human Experience story
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Cint and Forsta’s strategies to safeguard survey integrity

Cint and Forsta’s strategies to safeguard survey integrity Ghost completes haunt the vast majority of the market research industry. These increasingly common responses shake survey integrity – leading to inaccurate data and compromised research outcomes. They also drive significant extra costs for the market research industry.  Join us in an action-packed session with Cint, a […]

Cint and Forsta’s strategies to safeguard survey integrity

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The successful habits of CX professionals

The successful habits of CX professionals To survive as a professional in today’s world of tight budgets and limited resources you need to make sure you’re focusing on the right skills. What separates leaders from underachievers? What must the modern CX professional master to achieve their ambitions? We analyze what 435 professionals in the US […]

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The successful habits of CX professionals
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The business value of CX: How to design a program that delivers

The business value of CX: How to design a program that delivers Discover how to design and implement a customer experience (CX) program that delivers measurable business outcomes. Phil Durand, Principal Consultant and James Elliott, Executive Practitioner, discuss practical strategies to align your CX program with commercial objectives, specific tactics to support cross-organizational initiatives, and how […]

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The business value of CX: How to design a program that delivers

Customer experience from insight to action

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CX predictions for 2022: In conversation with guest Forrester

CX predictions for 2022: In conversation with guest Forrester What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands?  Hear Forsta’s VP of CX Consulting Chris Brown, and guest speaker, Judy Weader, a Senior Analyst with Forrester, as they discuss this year’s top predictions […]

CX predictions for 2022: In conversation with guest Forrester
Webinar

Digging deeper with third-party data integration

Digging deeper with third-party data integration How did a “side hustle” turn into a sought-after tool? As COVID-19 began to wreak havoc across our personal and professional lives, ENGINE Insights began surveying consumers and looked at third-party data to provide clients with a better understanding of the overall impact. The data came quick, came often, […]

Digging deeper with third-party data integration
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5 Steps to ensure your digital CX program delivers results

5 Steps to ensure your digital CX program delivers results According to Forrester, digital customer service interactions are due to increase by 40% through 2021. Partly due to the global pandemic, this phenomenal increase has forced brands to add more channels and truly embrace digital transformation in their organization. So, how’s Customer Experience faring in […]

5 Steps to ensure your digital CX program delivers results
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Best Buy business success despite the global pandemic

Best Buy business success despite the global pandemic Covid changed so many things in our world beginning in March 2020. Among them, it changed when we could leave our homes, where we went when we did, how we purchased what we needed to live, and how all this was delivered to us. In this webinar, we […]

Best Buy business success despite the global pandemic
Webinar

From vision to reality: How to build a CX program that works

From vision to reality: How to build a CX program that works How do you build a CX program that works?We can’t avoid the elephant in the room. We are all living in verry differnt times. Covid-19 has hit the business industry like nothing else, except perhaps the recession of 2008. And the companies that […]

From vision to reality: How to build a CX program that works

Market research to boost your business

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The secret to survey success? Make it mobile!

The secret to survey success? Make it mobile! Mobile is not an optional survey channel. It is a full-blown catalyst for business transformation. If you want respondents to take your survey – make it mobile and forget about connectivity. Smart Market Researchers are increasing response rates by combining online with offline mobile app research using […]

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The secret to survey success? Make it mobile!