Upcoming webinar
Beyond Surveys: Capture the Human Experience
On demand. Live. Real-time. While this describes our customers’ expectations, it doesn’t describe the typical survey program. Too many programs are held back by low response rates and disconnected data. Join Forsta to go beyond surveys and learn how to collect and analyze a variety of research and data to supercharge your VoC program. Listen from many sources, unlock insights hidden within data silos and show your organization that customer voices truly matter.
When: Wednesday 17 August 2022
How long? 30 minutes
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Beyond Surveys: Capture the Human Experience
Beyond Surveys: Capture the Human Experience On demand. Live. Real-time. While this describes our customers’ expectations, it doesn’t describe the typical survey program. Too many programs are held back by low response rates and disconnected data. Join Forsta to go beyond surveys and learn how to collect and analyze a variety of research and data to supercharge your […]
Take your reporting into the future with Forsta
Take your reporting into the future with Forsta Who is Forsta? How did we get here? And where could you go with us? Our demo of Forsta Visualizations will give you a glimpse of how we can help you deliver reports 40% quicker. From easy-to-use online dashboards to exciting PowerPoints, we’re here to help you […]
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Make the complex simple
Make the complex simple Surveys with Forsta Plus are easy to create and deploy and deliver engaging respondent experiences. Learn more about our complete end-to-end solution for your survey projects, of any size and complexity. With Forsta Plus, you’ll get– Comprehensive design, deployment and delivery of your survey projects– Reliable management of all reporting requirements– […]
MRAs blended technology & services
MRAs blended technology & services Tightening research budgets. Increased use of DIY technologies. Profit margins under relentless downward pressure. It feels like only doom-and-gloom for research agencies. But that’s not true. Demand for research and insight is growing. New methods, tools and data sources are proliferating. And research agencies are uniquely positioned to help organizations […]
Scaling your Market Research programs efficiently with automation and rewards
Scaling your Market Research programs efficiently with automation and rewards Every single company and every single department needs data — and they need it faster than ever. But market researchers and research agencies are facing a dilemma: How do you provide the data your clients need while ensuring that your programs are scalable, customizable, and […]
Digging for gold in the mountain of data: In conversation with GemSeek
Digging for gold in the mountain of data: In conversation with GemSeek Over 80% of your customers don’t respond to traditional surveys. Yet when the right customer outreach strategies are used, customers are enthusiastic to talk about brands they love. How can CX leaders bridge the gap to support the business and ultimately deliver exceptional […]
Customer experience from insight to action
CX predictions for 2022: In conversation with guest Forrester
CX predictions for 2022: In conversation with guest Forrester What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands? Hear Forsta’s VP of CX Consulting Chris Brown, and guest speaker, Judy Weader, a Senior Analyst with Forrester, as they discuss this year’s top predictions […]
Digging deeper with third-party data integration
Digging deeper with third-party data integration How did a “side hustle” turn into a sought-after tool? As COVID-19 began to wreak havoc across our personal and professional lives, ENGINE Insights began surveying consumers and looked at third-party data to provide clients with a better understanding of the overall impact. The data came quick, came often, […]
From insights professional to CEO and serial entrepreneur: A fireside chat with Kristin Luck
From insights professional to CEO and serial entrepreneur: A fireside chat with Kristin Luck From Insights Professional to CEO and Serial Entrepreneur: A Fireside Chat with Kristin Luck Kristin Luck has the type of career most people dream of. She’s a successful research and tech entrepreneur who has founded and sold three companies; Founder of […]
5 Steps to ensure your digital CX program delivers results
5 Steps to ensure your digital CX program delivers results According to Forrester, digital customer service interactions are due to increase by 40% through 2021. Partly due to the global pandemic, this phenomenal increase has forced brands to add more channels and truly embrace digital transformation in their organization. So, how’s Customer Experience faring in […]
Best Buy business success despite the global pandemic
Best Buy Business Success Despite the Global Pandemic Covid changed so many things in our world beginning in March 2020. Among them, it changed when we could leave our homes, where we went when we did, how we purchased what we needed to live, and how all this was delivered to us. In this webinar, we […]
From vision to reality: How to build a CX program that works
From vision to reality: How to build a CX program that works How do you build a CX program that works?We can’t avoid the elephant in the room. We are all living in verry differnt times. Covid-19 has hit the business industry like nothing else, except perhaps the recession of 2008. And the companies that […]
Market research to boost your business
The secret to survey success? Make it mobile!
The secret to survey success? Make it mobile! Mobile is not an optional survey channel. It is a full-blown catalyst for business transformation. If you want respondents to take your survey – make it mobile and forget about connectivity. Smart Market Researchers are increasing response rates by combining online with offline mobile app research using […]
Continuing the sample conversation: A panel discussion with sample providers (Part 2)
Continuing the sample conversation: A panel discussion with sample providers (Part 2) We brought together leaders from our Forsta Sample Marketplace partners for an educational discussion around the world of sample today. We covered many topics, ranging from APIs to quality checks but we quickly found that an hour wasn’t nearly enough. So to kick […]
Culture + Community in a Time of Crisis: Behind the Scenes in a Large-Scale Survey
Culture + Community in a Time of Crisis: Behind the Scenes in a Large-Scale Survey Hear a powerful story of collaboration, with 10 partners across industries, over 650 participating cultural organizations, and 124,000 survey respondents, providing deep insights into the cultural landscape during the COVID-19 pandemic and insights to what the future can hold for […]
Using AI to derive context and actionable insights from open ended feedback
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