Webinar
Online reviews – your cheat code for better performance
Are you leveraging your local marketing to drive performance?
Join Zack Hamilton, our Executive Practitioner, to learn how to make the most of your local marketing using an often untapped source of differentiation – your local reviews. Zack walks you through why you can’t afford to miss out on using online reviews to your advantage, and how to implement an online review strategy for best results, with real-life successes.
Join us on March 21 when it’s convenient for you:
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Does your research have feelings? How to enhance your quantitative research with qualitative depth
Does your research have feelings? How to enhance your quantitative research with qualitative depth Modern survey technology helps you gather feedback from hundreds or thousands of people. All around the world. In just a few hours. Surveys measure experiences, test new products, and predict elections. And now you can make them even more powerful. Qualitative […]
Online reviews – your cheat code for better performance
Online reviews – your cheat code for better performance Are you leveraging your local marketing to drive performance? Watch this on-demand webinar with Zack Hamilton, our Executive Practitioner, to learn how to make the most of your local marketing using an often untapped source of differentiation – your local reviews. Zack walks you through why […]
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Next-gen research reporting: How to choose the right tech to help you tell your data stories
Next-gen research reporting: How to choose the right tech to help you tell your data stories In a sea of visualization tools, we get lost choosing the best tools to meet our needs. So how can you decide when to use business intelligence tools and when to use market research-specific tools? Join us and Alexander […]
How research agencies can thrive in a downturn
How research agencies can thrive in a downturn Research agencies that combine leading-edge software with deep human expertise will be strongly positioned to create value for their clients – whatever the economic climate. But how do you execute this? And how do you maximise the Human Experience opportunity in a downturn? In this expert webinar […]
CX Predictions for 2023: In Conversation with guest Forrester
CX Predictions for 2023: In Conversation with guest Forrester 2022 was a difficult year for businesses – global economic turmoil, rapidly changing customer buying patterns, evolving social interactions across channels are just a few of the challenges faced by many. As you and your organization gear up for 2023, it’s even more important to appreciate the role customer experience (CX) plays in driving brand loyalty and customer retention and how it can help future-proof businesses like yours. […]
From ideas to impact – driving innovation with your front line
From ideas to impact – driving innovation with your frontline Your people and their ideas are your biggest assets – but are you making the most of them? Innovation is the cornerstone of successful businesses. But it’s not just innovative products that move the needle. Customers are clamoring for more and more. And customer experiences […]
Customer experience from insight to action
CX predictions for 2022: In conversation with guest Forrester
CX predictions for 2022: In conversation with guest Forrester What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands? Hear Forsta’s VP of CX Consulting Chris Brown, and guest speaker, Judy Weader, a Senior Analyst with Forrester, as they discuss this year’s top predictions […]
Digging deeper with third-party data integration
Digging deeper with third-party data integration How did a “side hustle” turn into a sought-after tool? As COVID-19 began to wreak havoc across our personal and professional lives, ENGINE Insights began surveying consumers and looked at third-party data to provide clients with a better understanding of the overall impact. The data came quick, came often, […]
From insights professional to CEO and serial entrepreneur: A fireside chat with Kristin Luck
From insights professional to CEO and serial entrepreneur: A fireside chat with Kristin Luck From Insights Professional to CEO and Serial Entrepreneur: A Fireside Chat with Kristin Luck Kristin Luck has the type of career most people dream of. She’s a successful research and tech entrepreneur who has founded and sold three companies; Founder of […]
5 Steps to ensure your digital CX program delivers results
5 Steps to ensure your digital CX program delivers results According to Forrester, digital customer service interactions are due to increase by 40% through 2021. Partly due to the global pandemic, this phenomenal increase has forced brands to add more channels and truly embrace digital transformation in their organization. So, how’s Customer Experience faring in […]
Best Buy business success despite the global pandemic
Best Buy business success despite the global pandemic Covid changed so many things in our world beginning in March 2020. Among them, it changed when we could leave our homes, where we went when we did, how we purchased what we needed to live, and how all this was delivered to us. In this webinar, we […]
From vision to reality: How to build a CX program that works
From vision to reality: How to build a CX program that works How do you build a CX program that works?We can’t avoid the elephant in the room. We are all living in verry differnt times. Covid-19 has hit the business industry like nothing else, except perhaps the recession of 2008. And the companies that […]
Market research to boost your business
The secret to survey success? Make it mobile!
The secret to survey success? Make it mobile! Mobile is not an optional survey channel. It is a full-blown catalyst for business transformation. If you want respondents to take your survey – make it mobile and forget about connectivity. Smart Market Researchers are increasing response rates by combining online with offline mobile app research using […]
Continuing the sample conversation: A panel discussion with sample providers (Part 2)
Continuing the sample conversation: A panel discussion with sample providers (Part 2) We brought together leaders from our Forsta Sample Marketplace partners for an educational discussion around the world of sample today. We covered many topics, ranging from APIs to quality checks but we quickly found that an hour wasn’t nearly enough. So to kick […]
Culture + Community in a Time of Crisis: Behind the Scenes in a Large-Scale Survey
Culture + Community in a Time of Crisis: Behind the Scenes in a Large-Scale Survey Hear a powerful story of collaboration, with 10 partners across industries, over 650 participating cultural organizations, and 124,000 survey respondents, providing deep insights into the cultural landscape during the COVID-19 pandemic and insights to what the future can hold for […]
Using AI to derive context and actionable insights from open ended feedback
Using AI to derive context and actionable insights from open ended feedback How can researchers derive context from open-end verbatims at speed and scale? Are there tools that can assist to drive more actionable insights without having to pour over responses manually? Hear Forsta’s VP of Global Sales, Manny Rodriguez, and guest speaker Taru Aalto, VP […]
