362 results found
GARTNER REPORT Subtract From Your Customer Experience, Because You’re Adding Too Much Often, in an attempt to create an enjoyable experience, customer experience (CX) programs become overengineered. They focus on the bells and whistles instead of the human. The recent report by Gartner®, Subtract From Your Customer Experience, Because You’re Adding Too Much addresses how to […]
Customer Experience (CX) insights in a class of their own Customer Experience (CX) insights in a class of their own How Forsta helps global education group Cognita learn from the voices that matter to its multiple schools. Contents Introduction How Forsta helps global education group Cognita learn from the voices that matter to its multiple […]
The operational leader’s guide to HX The operational leader’s guide to HX Build systems and break silos Contents Introduction Build systems and break silos Introduction When you have a streamlined, customer- driven system of agile improvements, you can expect substantial returns. When you know how to get the best out of it, CX pays – […]
HX catalysts Customer Needs Solution Know your customers better than they know themselves. Customer needs solution Do you know what your customers need now and what they’ll need later? Do you act quickly and effectively to meet changing customer expectations? Can you deliver on your promises at optimal cost? Closing the customer say-do gap has […]
Forsta, a Technology Company, Adds Publicis Media to its Growing Portfolio of Technology Customers in Germany October 6, 2023 LONDON — Forsta, the leading technology company in transforming the human experience (HX) across customer, employee, patient, member and consumer journeys, today announced it has expanded its portfolio of technology customers in the DACH region via […]
Forsta, a Technology Company, Adds Insight Culture to its Growing Portfolio of Technology Customers in Germany London – October 06, 2023 — Forsta, the leading technology company in transforming the human experience (HX) across customer, employee, patient, member and consumer journeys, today announced it has expanded its portfolio of technology customers in the DACH region […]
Forsta, a Technology Company, adds Insidery to its growing portfolio of technology customers in Germany London – September 19, 2023 — Forsta, the leading technology company in transforming the human experience (HX) across customer, employee, patient, member and consumer journeys, today announced it has expanded its portfolio of technology customers in the DACH region via […]
PG Forsta hosts 12th annual Community Day, second worldwide event South Bend, Indiana (12 September 2023) — PG Forsta, the renowned leader in transforming the Human Experience (HX) across the healthcare ecosystem of patient, employee, member, consumer, and customer journeys, held its twelfth annual Community Day on Tuesday, September 12. This year marks the second-ever […]
Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program Local Experience (LX) Platform Recognized in Prestigious International Annual Awards Program for Standout Marketing, Advertising and Sales Technology Around the World CHICAGO – August 17, 2023 – Rio SEO, a Press Ganey Forsta company, and the leading provider of local marketing […]
Discover 9 proven strategies to gather authentic customer testimonials and boost your business credibility. Learn how to leverage social proof to increase sales and trust.
