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Customer Journey Mapping Join the dots on your customer journeys. And connect with your customers wherever they are. Do you really know your customers? Can you put your finger on their changing expectations, emotions, and goals? Do you know why they buy? Or why they don’t?Are you empowered to deliver the effortless experience your customers […]

Insight Activator From insights to improvement…Fast. Can you easily spot insights that will move the needle? Are you efficiently closing the loop on your customer feedback? Forsta’s Human Experience (HX) platform is the most complete experience solution to help you close the gap between insights and impact. Insight Activator leverages action management capabilities that ensure […]

Digital Excellence Turn digital journeys into real-time insights Supercharge your Customer Experience (CX) program Asking the right questions is good. Asking at the right time is even better. With Forsta Digital Excellence, you can manage customer experience easily across all digital channels – website or mobile. Now you get to create a seamless and powerful […]

CX Program Audit Supercharge your Customer Experience (CX) program Can your CX program keep up with your business strategy? Are you struggling to create commercial value? Do you know your CX roadmap and what’s required to deliver on ever-changing customer needs? To scale and succeed, you need to build a best-in-class CX program. Forsta’s CX […]

Frontline Innovation Starter Tap into your brightest ideas to accelerate growth Your frontline is your biggest asset Tap into their brightest ideas. Listen, engage and turn them into champions of change, so you can accelerate your strategic growth. Benefits Forsta Frontline Innovation Starter Start listening to your frontline, today: We’re here to support: Frontline Innovation […]