Showing all content

356 results found

News

PG Forsta hosts 12th annual Community Day, second worldwide event

PG Forsta hosts 12th annual Community Day, second worldwide event South Bend, Indiana (12 September 2023) — PG Forsta, the renowned leader in transforming the Human Experience (HX) across the healthcare ecosystem of patient, employee, member, consumer, and customer journeys, held its twelfth annual Community Day on Tuesday, September 12. This year marks the second-ever […]

PG Forsta hosts 12th annual Community Day, second worldwide event
News

Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program

Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program Local Experience (LX) Platform Recognized in Prestigious International Annual Awards Program for Standout Marketing, Advertising and Sales Technology Around the World CHICAGO – August 17, 2023 – Rio SEO, a Press Ganey Forsta company, and the leading provider of local marketing […]

Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program
Podcasts

Episode 08: Sven Gierlinger | Northwell Health

HX SUPERHEROES PODCAST Episode 08: Sven Gierlinger | Northwell Health Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Can a patient transform the healthcare industry? When it comes to healthcare, the patient experience goes beyond just the physical. Sven Gierlinger, Chief Experience Officer at Northwell Health, is the vanguard of change in […]

Episode 08: Sven Gierlinger | Northwell Health
Webinar

How emerging tech could help us tell the Human Experience story

How emerging tech could help us tell the Human Experience story Throughout history, humans have used stories to illustrate their lives and communicate with each other. A story is the fastest way to help your audience understand what you mean. And with just a handful of storytelling techniques – and cutting-edge technology – you can […]

How emerging tech could help us tell the Human Experience story
Podcasts

Episode 07: Paul Abbott | Amex Global Business Travel

HX SUPERHEROES PODCAST Episode 07: Paul Abbott | Amex Global Business Travel Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Navigating business turbulence: Amex GBT’s journey of transformation  Picture this: You have just taken on the role of CEO at the world’s largest […]

Episode 07: Paul Abbott | Amex Global Business Travel
White paper

The successful habits of CX professionals

White Paper The successful habits of CX professionals The cat’s out of the bag. We couldn’t keep it a secret anymore.   We’ve gathered insights from 435 professionals acing the CX game and we’re ready to share them with you.   Everything from practical habits and tactical tips to proven strategies is included in The […]

The successful habits of CX professionals
White paper

Navigating The 2023 Downturn: Customer Experience Leaders

FORRESTER TRENDS REPORT Navigating The 2023 Downturn: Customer Experience Leaders In the face of economic turbulence, CX leaders can boost their organization’s resilience and pave the way for future growth. Those who can prove ROI are most likely to succeed. Forrester reveals five additional ways for CX leaders to rise to the occasion. Get complimentary […]

Navigating The 2023 Downturn: Customer Experience Leaders