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Podcasts

Episode 07: Paul Abbott | Amex Global Business Travel

Forsta HX Superheroes
Forsta HX Superheroes
Episode 07: Paul Abbott | Amex Global Business Travel
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HX SUPERHEROES PODCAST Episode 07: Paul Abbott | Amex Global Business Travel Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube Navigating business turbulence: Amex GBT’s journey of transformation  Picture this: You have just taken on the role of CEO at […]

Episode 07: Paul Abbott | Amex Global Business Travel
Podcasts

Episode 06: John Sills | The Foundation

Forsta HX Superheroes
Forsta HX Superheroes
Episode 06: John Sills | The Foundation
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HX SUPERHEROES PODCAST Episode 06: John Sills | The Foundation Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube Rediscovering the human element: Restoring authenticity in customer experience CX myth-buster, ardent HX enthusiast, and Managing Partner at The Foundation – John […]

Episode 06: John Sills | The Foundation
Podcasts

Episode 03: Dilip Bhatia | Lenovo

Forsta HX Superheroes
Forsta HX Superheroes
Episode 03: Dilip Bhatia | Lenovo
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HX SUPERHEROES PODCAST Episode 03: Dilip Bhatia | Lenovo Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube How to build a customer-centric business culture  Dilip Bhatia is the Chief Customer Experience Officer and Vice President of User and Customer Experience […]

Episode 03: Dilip Bhatia | Lenovo
Podcasts

Episode 04: Jaclyn von Oven | Best Buy

Forsta HX Superheroes
Forsta HX Superheroes
Episode 04: Jaclyn von Oven | Best Buy
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HX SUPERHEROES PODCAST Episode 04: Jaclyn von Oven | Best Buy Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube Reinventing with purpose: The power of reimagining customer experiences at Best Buy In our latest HX Superheroes episode, we had the […]

Episode 04: Jaclyn von Oven | Best Buy
Podcasts

Episode 08: Sven Gierlinger | Northwell Health

Forsta HX Superheroes
Forsta HX Superheroes
Episode 08: Sven Gierlinger | Northwell Health
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HX SUPERHEROES PODCAST Episode 08: Sven Gierlinger | Northwell Health Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube Can a patient transform the healthcare industry? When it comes to healthcare, the patient experience goes beyond just the physical. Sven Gierlinger, Chief Experience Officer at Northwell Health, is the vanguard […]

Episode 08: Sven Gierlinger | Northwell Health
News

Forsta launches studio canvas, its advanced data visualization and storytelling solution for enterprises

Forsta launches studio canvas, its advanced data visualization and storytelling solution for enterprises The offering enables CX and EX professionals to easily create dynamic representations of their data to democratize actionable insights and create awareness across their organizations CHICAGO – May 9, 2023 – Forsta, a leading global provider of market research, customer experience (CX), […]

Forsta launches studio canvas, its advanced data visualization and storytelling solution for enterprises
Podcasts

Episode 05: Sean Albertson | Charles Schwab

Forsta HX Superheroes
Forsta HX Superheroes
Episode 05: Sean Albertson | Charles Schwab
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HX SUPERHEROES PODCAST Episode 05: Sean Albertson | Charles Schwab Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube Activating CX culture: How Charles Schwab brought client-first focus to the entire organization  Sean Albertson, Head of Client Experiment Measurements and Analytics […]

Episode 05: Sean Albertson | Charles Schwab
Case study

Helping Unruly become masters of video engagement

Helping Unruly become masters of video engagement Tools used Deck creationData repositoryCross tabulationInfographic dashboards PowerPoint batch reporting How our software helped advertising tech company Unruly deliver to its clients and go big.  The challenge Beefing up scale Unruly wanted to scale up. They wanted to support the delivery of video content to large audiences, integrate with leading partner technologies, and […]

Helping Unruly become masters of video engagement
Podcasts

Episode 02: Peter Fader | Wharton School of Business

Forsta HX Superheroes
Forsta HX Superheroes
Episode 02: Peter Fader | Wharton School of Business
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FORSTA HX SUPERHEROES Episode 02: Peter Fader | Wharton School of Business Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube The patterns behind the person: Why leaders need to know their best (and worst) customers In our 2nd episode, we […]

Episode 02: Peter Fader | Wharton School of Business