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Data sheet

Live video

Live video Make a live connection Be in the room, wherever you may be with Forsta Live Video. No longer do you need to travel to a studio; you can be there from the comfort of your own office. The highest quality stream, along with 360-degree viewing* puts you at the heart of any focus […]

Live video
Data sheet

Focus groups

Focus groups A next-level experience Everyone has their story to tell. Forsta can capture your focus group in-person or digitally so you can hear their stories, from anywhere in the world. Live video No longer confined to four walls, focus groups can now be shared wherever there’s an internet connection. Live stream and record your […]

Focus groups
Data sheet

Digital diaries and online communities – professional services

Digital diaries and online communities – professional services Professional services offerings Forsta’s digital diaries and online communities help researchers and marketers capture deeper, in-the-moment insights through a user-friendly and engaging platform. It’s the best solution for mobile diaries, insight communities, concept tests and bulletin board discussions. With our Professional Services, you also get the benefit […]

Digital diaries and online communities – professional services
Data sheet

Digital diaries and online communities

Digital diaries and online communities Collaborate closely with your customers Get the input of your customers in a way that appeals directly to them. With Digital Diaries and Online Communities, you can open up a priceless stream of insights, bringing you closer to your customers. See how your brand fits into your customers’ lives Our […]

Digital diaries and online communities
Data sheet

Survey support

Survey support Supporting you whenever and however you need it Our survey support services can provide up to full coverage for your survey and reporting requirements. A dedicated,localized project team with the added help of a global network of support gives you flexibility and speed. Whateverlevel of support you need, our services are completely scalable […]

Survey support
Data sheet

Interactive dashboards

Interactive dashboards See it all in an instant Create dynamic, living visuals that can be adjusted and explored. Dynamic, online dashboards update with new data automatically, giving the full picture of your data and shareable with anyone, on any device. Stories you can see Turn lists of names and numbers into a living, breathing entity. […]

Interactive dashboards
Data sheet

Reporting

Reporting Get the facts, fast. Turn raw data into insight-packed reports in just a fraction of the time that it takes you now. Forsta makes reporting so slick and simple you can produce reports how you want them, up-to-the minute, error free and put them into the hands of the people who need them. Fast. […]

Reporting
Data sheet

Forsta CX Consultants

Forsta CX Consultants Guiding you through your CX program Building and growing a Customer Experience (CX) program is no easy task due to multiple factors, ranging from incomplete strategy, lack of executive support, ineffectual action planning. It’s all very well knowing what’s best practice, but what’s best for the project? Who is Forsta Consulting? We […]

Forsta CX Consultants
Data sheet

Why choose surveys?

Why choose surveys? Our flexible, scalable surveys allow you to meet the people behind the datapoints. With surveys, you can go beyond simply running a survey and actually have a conversation. Whether you’re a first time user or a veteran, you’re absolutely catered for. Whether you require our services, or are happy to go it […]

Why choose surveys?
Case study

Closer to customers. Ahead of competitors.

Closer to customers. Ahead of competitors.  Tools used Multi-mode survey design   Real time touch-point level reporting  Issue resolution alerts  Expert feedback consultation  For AIG, getting an edge on competitors meant bridging the gap between company and customer. With Forsta in its corner, the insurance giant built a vast, powerful program that listened to  customers, and fueled the business with their feedback. The challenge One step removed […]

Closer to customers. Ahead of competitors.