Showing all content

372 results found

Case study

Customer Experience (CX) insights in a class of their own

Customer Experience (CX) insights in a class of their own Customer Experience (CX) insights in a class of their own How Forsta helps global education group Cognita learn from the voices that matter to its multiple schools. Contents Introduction How Forsta helps global education group Cognita learn from the voices that matter to its multiple […]

Customer Experience (CX) insights in a class of their own
Case study

Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages

Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages Contents Introduction Claire’s Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages Introduction Claire’s is a global powerhouse for self- expression, creating exclusive, curated and fun fashionable jewelry and accessories, and offering […]

Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages
Ebook

The digital leader’s guide to CX

The digital leader’s guide to CX The digital leader’s guide to CX An omnichannel strategy for better business outcomes An omnichannel strategy for better business outcomes Introduction What if you could elevate your digital leadership by helping your organization to embrace an innovative digital first customer experience that boosts revenues? All too often, fragmented digital […]

The digital leader’s guide to CX
Ebook

The operational leader’s guide to HX

The operational leader’s guide to HX The operational leader’s guide to HX Build systems and break silos Contents Introduction Build systems and break silos Introduction When you have a streamlined, customer- driven system of agile improvements, you can expect substantial returns. When you know how to get the best out of it, CX pays – […]

The operational leader’s guide to HX
Data sheet

HX Catalysts: Customer Needs Solution

HX catalysts Customer Needs Solution Know your customers better than they know themselves. Customer needs solution Do you know what your customers need now and what they’ll need later? Do you act quickly and effectively to meet changing customer expectations? Can you deliver on your promises at optimal cost? Closing the customer say-do gap has […]

HX Catalysts: Customer Needs Solution
News

Forsta, a Technology Company, Adds Insight Culture to its Growing Portfolio of Technology Customers in Germany

Forsta, a Technology Company, Adds Insight Culture to its Growing Portfolio of Technology Customers in Germany London – October 06, 2023 — Forsta, the leading technology company in transforming the human experience (HX) across customer, employee, patient, member and consumer journeys, today announced it has expanded its portfolio of technology customers in the DACH region […]

Forsta, a Technology Company, Adds Insight Culture to its Growing Portfolio of Technology Customers in Germany
News

PG Forsta hosts 12th annual Community Day, second worldwide event

PG Forsta hosts 12th annual Community Day, second worldwide event South Bend, Indiana (12 September 2023) — PG Forsta, the renowned leader in transforming the Human Experience (HX) across the healthcare ecosystem of patient, employee, member, consumer, and customer journeys, held its twelfth annual Community Day on Tuesday, September 12. This year marks the second-ever […]

PG Forsta hosts 12th annual Community Day, second worldwide event
News

Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program

Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program Local Experience (LX) Platform Recognized in Prestigious International Annual Awards Program for Standout Marketing, Advertising and Sales Technology Around the World CHICAGO – August 17, 2023 – Rio SEO, a Press Ganey Forsta company, and the leading provider of local marketing […]

Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program