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Webinar

The 3 secrets to activating your insights for exceptional human experiences

The 3 secrets to activating your insights for exceptional human experiences In today’s complex business environment, measuring ROI is just the beginning. The true challenge lies in turning those measurements into tangible impact. Join us for our on-demand webinar, “The 3 secrets to activating your insights for exceptional human experiences,” where we unravel the dynamics […]

The 3 secrets to activating your insights for exceptional human experiences
Case study

Greenbook-Forsta partnership bolsters validity and integrity of GRIT Report

Greenbook-Forsta partnership bolsters validity and integrity of GRIT Report Greenbook-Forsta partnership bolsters validity and integrity of GRIT Report If your work involves research, analytics, or insights, you’ve probably heard of the GRIT Report and may have seen the recently released Business & Innovation edition, the first product of the new Greenbook-Forsta partnership. Read on for […]

Greenbook-Forsta partnership bolsters validity and integrity of GRIT Report
Case study

Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages

Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages Contents Introduction Claire’s Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages Introduction Claire’s is a global powerhouse for self- expression, creating exclusive, curated and fun fashionable jewelry and accessories, and offering […]

Global jewelry and accessories retailer ramps up online appointment revenue with optimized listings and landing pages
Case study

Customer Experience (CX) insights in a class of their own

Customer Experience (CX) insights in a class of their own Customer Experience (CX) insights in a class of their own How Forsta helps global education group Cognita learn from the voices that matter to its multiple schools. Contents Introduction How Forsta helps global education group Cognita learn from the voices that matter to its multiple […]

Customer Experience (CX) insights in a class of their own
Ebook

The operational leader’s guide to HX

The operational leader’s guide to HX The operational leader’s guide to HX Build systems and break silos Contents Introduction Build systems and break silos Introduction When you have a streamlined, customer- driven system of agile improvements, you can expect substantial returns. When you know how to get the best out of it, CX pays – […]

The operational leader’s guide to HX
Ebook

The digital leader’s guide to CX

The digital leader’s guide to CX The digital leader’s guide to CX An omnichannel strategy for better business outcomes An omnichannel strategy for better business outcomes Introduction What if you could elevate your digital leadership by helping your organization to embrace an innovative digital first customer experience that boosts revenues? All too often, fragmented digital […]

The digital leader’s guide to CX