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Case study

Giving eBay the human touch

Giving eBay the human touch Tools used We gave eBay a way of combining hard data with face-to-face discussions. So they could relate better to the real people behind their sellers, bidders and buyers. The challenge How do you compete with the might of Amazon as a massive online market place? eBay knew customer experience was the key, but […]

Giving eBay the human touch
Case study

Along for the journey with BAE Systems

Along for the journey with BAE Systems Tools used Multi-channel surveys   Online and offline data collection   Tailored data reports   Hierarchy management  When security and aerospace company BAE Systems wanted to better understand their new starters’ experiences, we were on hand to help. The challenge Getting to know their new people better  BAE Systems needs to hire, train and keep the best possible people – after […]

Along for the journey with BAE Systems
Case study

Learning to speak Culturati’s language

Learning to speak Culturati’s language Tools used Market research firm Culturati needed to keep their mobile-using survey participants engaged – in English and Spanish.  The challenge Making surveys work in two languages – and on the go  Culturati knew how important the Hispanic market was for their research. They’d already built a Spanish-speaking panel – but to keep growing, they needed two things. First, to manage surveys in more […]

Learning to speak Culturati’s language
News

Material renews partnership with Forsta

Material renews partnership with Forsta to deliver industry-leading data visualization and insights reporting Leading market research agency uses Forsta platform to best serve its Fortune 500 clients New York, NY, Oslo, Norway and London, UK – November 08, 2021  Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision […]

Material renews partnership with Forsta
News

Forsta partners with Lumoa

Forsta partners with Lumoa to deliver powerful, AI-driven analytics to CX, EX and market research professionals Partnership will streamline open-ended feedback using artificial intelligence to drive better-informed decisions NEW YORK and LONDON and OSLO, Norway, November 1, 2021 Forsta, the leading Customer Experience and Research Technology company created earlier this year by the merger of Confirmit, FocusVision and Dapresy, is […]

Forsta partners with Lumoa
News

Forsta receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

Forsta receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine B2B company honored for the 13th consecutive year for improving customer experience and insights technology NEW YORK, OSLO, Norway and LONDON, October 26, 2021 Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced today that TMC, a global, […]

Forsta receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine
News

Forsta enhances data visualization and reporting capabilities on its SaaS platform

Forsta enhances data visualization and reporting capabilities on its SaaS platform to further support the market research and CX insights industries New features unveiled to better integrate data visualisation tools NEW YORK, OSLO, Norway and LONDON, OCTOBER 7, 2021 Forsta, the leading Customer Experience and Research Technology company, today announced updates to its award-winning data visualization SaaS platform for the […]

Forsta enhances data visualization and reporting capabilities on its SaaS platform
News

Forsta names Brian Bhuta as Chief Product Officer

Forsta names Brian Bhuta as Chief Product Officer Accomplished product executive to spearhead innovation across the newly merged company’s suite of CX insights and research technology products New York, NY, Oslo, Norway and London, UK – September 21, 2021 Forsta, the leading Customer Experience and Research Technology company created earlier this year by the merger of Confirmit and FocusVision, […]

Forsta names Brian Bhuta as Chief Product Officer
News

Forsta announces partnership with Rybbon

Forsta announces partnership with rybbon Partnership will improve incentives for end customers, increase response rates, save time and money Forsta, the world-leading Customer Experience and Research Technology company, has launched a partnership with Rybbon, the industry-leading digital gifting platform, to help Market Research and Voice of the Customer (VoC) customers reward their end users for completing […]

Forsta announces partnership with Rybbon