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Tecan selects Forsta to advance its Voice of the Customer program

Tecan selects Forsta to advance its Voice of the Customer program Leading laboratory instruments and solutions company chooses Forsta’s customer experience platform New York, NY, Oslo, Norway and London, UK – November 11, 2021 Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, today announced it has been […]

Tecan selects Forsta to advance its Voice of the Customer program
Case study

Unlocking data for Yonder Data Solutions’ clients

Unlocking data for Yonder Data Solutions’ clients Tools used Deck creation Data repository Cross tabulation Infographic dashboards PowerPoint catch reporting  Yonder Data Solutions’ clients were clamoring for new, better ways to see and play with their data. Only one platform was up to the task. The challenge How to visualize and analyze? Yonder Data Solutions’ clients were data experts […]

Unlocking data for Yonder Data Solutions’ clients
Case study

Arming the arts in a global crisis

Arming the arts in a global crisis Tools used Survey design Cross tabs modules When Covid-19 struck, museums, galleries, and performance spaces needed vital audience info to navigate the crisis. Forsta stepped up to help. The challenge When nothing’s normal When Covid-19 struck, the arts went into freefall. Venues shut. Audiences evaporated. No one knew […]

Arming the arts in a global crisis
Case study

Helping Irwin Broh Research catch the wave

Helping Irwin Broh Research catch the wave Tools used Deck creation Infographic dashboards PowerPoint batch reporting How our software helped marketing research and business consulting firm Irwin Broh Research (IBR) outrace the recession and the competition. The challenge Riding under the economic rip tide It couldn’t get darker than this. The Great Recession was pummeling IBR’s marine and powersport clientele. Two-thirds […]

Helping Irwin Broh Research catch the wave
Case study

When the planet needs data, GlobeScan and Forsta unite

When the planet needs data, GlobeScan and Forsta unite Tools used How our software helped global insights and advisory consultancy GlobeScan deliver their knowledge faster than ever. The challenge Rising above the menial GlobeScan’s reporting process was weighed down. They had third parties to pay and control for quality. Revisions to manually input if clients wanted specific data. […]

When the planet needs data, GlobeScan and Forsta unite
Case study

Helping Blauw’s clients ease into success

Helping Blauw’s clients ease into success Tools used How our software helped market research and consulting company Blauw Research meet its own expectations and get their clientele to the next level. The challenge Meeting great expectations with great software Blauw wanted to evolve and had big demands:  software that could bring data together on one system and help clients with long-term strategizing. All without […]

Helping Blauw’s clients ease into success
Case study

Getting Engine revved up

Getting Engine revved up Tools used Closed-loop management tool   Cross tabulation Infographic dashboards PowerPoint batch reporting How our software helped market research firm Engine maximize business value and customer experience for its Fortune 100 client. The challenge Just what the doctor ordered It’s not every day a Fortune 100 national health company asks you to dramatically improve its pharmacy experience. But that’s […]

Getting Engine revved up
Case study

Plugging the holes with B2B International in Wolseley’s customer journey

Plugging the holes with B2B International in Wolseley’s customer journey Tools used Survey design   Feedback and data collection Genius and computer assisted telephone interviewing  B2B selling can be a brutally competitive business. Our Forsta platform gave B2B International the insights to gain an edge with one of their clients, Wolseley UK.   The challenge How to stand out with high […]

Plugging the holes with B2B International in Wolseley’s customer journey
Case study

Getting NetPop into developers’ brains

Getting NetPop into developers’ brains Tools used How our software helped marketing research and strategy consulting firm NetPop forge a better approach. The challenge Bothering busy people in the name of research A major tech firm came to NetPop to lay down the challenge: learning what goes through app developers’ heads when they make purchases. The study […]

Getting NetPop into developers’ brains
Case study

Helping Unruly become masters of video engagement

Helping Unruly become masters of video engagement Tools used Deck creation Data repository Cross tabulation Infographic dashboards  PowerPoint batch reporting How our software helped advertising tech company Unruly deliver to its clients and go big.  The challenge Beefing up scale Unruly wanted to scale up. They wanted to support the delivery of video content to large audiences, integrate with […]

Helping Unruly become masters of video engagement