435 results found
Forsta names Henry Pooley as Managing Director, Asia-Pacific (APAC) Region Company places expanded emphasis on bringing its award-winning Human Experience (HX) platform to the Asia-Pacific region LONDON and SYDNEY, 21 November 2022 – Forsta, a leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced that Henry Pooley has been […]
Putting Heathrow on a flight path to discovery Tools used Deck creationData repositoryCross tabulationInfographic dashboardsPowerPoint batch reporting Heathrow is Europe’s largest airport. And it collects a lot of information. It interviews 500,000 of the nearly 80 million passengers* who come through its gates every year. Analysing that much data might seem like an impossible task. But the Heathrow […]
Historical data 0. Refreshed data 1. The FA wins with post-event survey overhaul There are always possible risks when deciding to upgrade survey solutions and make big changes to an existing survey format. The FA (formerly known as The English Football Association) weighed up the odds against the potential gains and achieved great success. Learn […]
Discover 9 proven strategies to gather authentic customer testimonials and boost your business credibility. Learn how to leverage social proof to increase sales and trust.
Hearing customers voices – locally and globally Tools used Survey design Data and feedback analysis Action management Text analytics How our software helped Siemens Corporation bring a global approach to hearing their customers’ voices. The challenge Bringing Siemens Corporation their own solution Siemens Corporation, a US subsidiary of Siemens AG, wanted to find a way to measure and […]
Helping Lieberman stay on the right track Tools used Visual data reporting Tailored infographic dashboardsTask automation PowerPoint and visual data reporting Market research agency Lieberman Research Worldwide (LRW) wanted to turn their large, dense tracking reports into something easy and engaging for busy clients to read. Could we help? The challenge Turning tricky tracking reports into engaging insights […]
Helping Unruly become masters of video engagement Tools used Deck creationData repositoryCross tabulationInfographic dashboards PowerPoint batch reporting How our software helped advertising tech company Unruly deliver to its clients and go big. The challenge Beefing up scale Unruly wanted to scale up. They wanted to support the delivery of video content to large audiences, integrate with leading partner technologies, and […]
Rescuing a leading research firm from spreadsheet hell Tools used Global KPI tracking and filtering Data analytics Personalized dashboards Infographics Trifecta were spending hours upon hours filtering through raw data on Microsoft Excel. They needed an analytics platform built for the task. The challenge Breaking down a barrage of data in a reasonable amount of […]
Remember the date: 29th of November, 2021 Forsta has arrived Confirmit, Dapresy and FocusVision have joined forces to create Forsta. Combining the best of all three brands, Forsta will break down the silos of different research styles – giving a new level of insight into human experiences. Everything in one place. Forsta puts all your research together to show you the full picture. […]
Social media listening in the context of customer feedback, describes all the tools and solutions that let brands listen to what’s being said on social media platforms, convert this content into insights and trends, and make decisions that impact the business.
