7 results found
Forsta launches Retail HX offering to answer consumer call for cohesive omnichannel shopping experiences May 9, 2024 LONDON — Forsta, the leading developer of Human Experience (HX) technology, has launched Retail HX, a set of data-driven insights solutions which unify retailers’ end-to-end customer, employee and brand data, enabling brands to stand out from competitors by […]
Content It’s go time: How AI powers retail’s holiday rush 5 Rules of engagement for responsible retail AI use Winning the holiday season starts with earning trust Consider a few prompts customers may give AI in retail scenarios. “Why can’t I use my promo code on this item?” “I’m looking for boots with a heel no higher than 2 inches, camel brown, real leather, […]
The better BI: Built for market research reporting Content Market research reporting reality: Speed, complexity and constant change Designed for research, not retrofitted Empowering researchers; engaging stakeholders Democratizing data Keeping IT happy Three reasons you should use a market research-specific solution Case study: GlobeScan cuts reporting time by 40% Case study: Ad Hoc delivers custom […]
Content What is passive listening in CX? Why passive listening matters more than ever The challenges of unstructured CX data Turning unstructured feedback into structured insight From listening to action: Practical steps for CX leaders Your next step in CX The best CX strategies don’t start with a survey or a scripted interview. They start […]
Content The scale of the feedback challenge What AI does best in feedback analysis Where human oversight is irreplaceable Building a human-AI feedback framework Why balance builds HX Walk into any brand’s inbox and you’ll see it: feedback everywhere. Customers leave reviews, fill out surveys, post comments, and call support lines. The pace is relentless, […]
Decipher Power complex surveys with ease. Decipher is the leading survey platform for top researchers worldwide. Built for speed and scale, it delivers faster, deeper insights with the precision experts need and the flexibility teams love. Any survey. Any complexity. Run quick tests to global trackers with drag-and-drop ease or full-code control, advanced logic, rich […]
Data doesn’t always speak for itself. It needs a translator. A conductor. A storyteller. And that’s exactly what Visualizations in Research HX is built to be.
