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Qualitative research

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Live video

Live video Make a live connection Be in the room, wherever you may be with Forsta Live Video. No longer do you need to travel to a studio; you can be there from the comfort of your own office. The highest quality stream, along with 360-degree viewing* puts you at the heart of any focus […]

Live video
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Digital diaries and online communities – professional services

Digital diaries and online communities – professional services Professional services offerings Forsta’s digital diaries and online communities help researchers and marketers capture deeper, in-the-moment insights through a user-friendly and engaging platform. It’s the best solution for mobile diaries, insight communities, concept tests and bulletin board discussions. With our Professional Services, you also get the benefit […]

Digital diaries and online communities – professional services
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Digital diaries and online communities

Digital diaries and online communities Collaborate closely with your customers Get the input of your customers in a way that appeals directly to them. With Digital Diaries and Online Communities, you can open up a priceless stream of insights, bringing you closer to your customers. See how your brand fits into your customers’ lives Our […]

Digital diaries and online communities
Case study

Closer to customers. Ahead of competitors.

Closer to customers. Ahead of competitors.  Tools used Multi-mode survey design   Real time touch-point level reporting  Issue resolution alerts  Expert feedback consultation  For AIG, getting an edge on competitors meant bridging the gap between company and customer. With Forsta in its corner, the insurance giant built a vast, powerful program that listened to customers, and fueled the business with their feedback. The challenge One step removed […]

Closer to customers. Ahead of competitors.
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Why choose digital interviews?

Why choose digital interviews? It’s never been easier to run online focus groups or conduct in-depth interviews, anywhere and at any time. Don’t take our word for it, here’s what some of our customers said about Digital Interviews on G2.com “They’re so responsive to all of my (many) inquiries, questions, and concerns. We had a […]

Why choose digital interviews?
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Digital interviews

Digital interviews Built for the human connection Reach people anywhere, anytime with a purpose-built online focus group and interview platform. Feature-rich, intuitive and supported by all major browsers, Forsta enables you to make a real connection. Understand facial expressions and body language and direct feedback immediately Project management A comprehensive project management system enables DIY […]

Digital interviews
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5 Steps to launching a digital diaries project

5 Steps to launching a digital diaries project Launching your digital diaries project couldn’t be easier. In just a few steps you can create your digital qualitative project and be ready to launch. Create your project Starting your project is extremely straightforward. Access all current and previous projects, or start a new one from one […]

5 Steps to launching a digital diaries project
Video

Forsta digital diaries tech demo

Forsta digital diaries tech demo Forsta digital diaries is the leading activity-based qualitative research solution on the market today. Getting you closer to your customer to see their lives, through their lens. Forsta provides a series of activities for participants to engage in. To take you into their everyday lives. To uncover their motivations, behaviors, […]

Forsta digital diaries tech demo
Ebook

How to conduct an online focus group – 10 tips

How to conduct an online focus group – 10 tips What is an online focus group? An online focus group, also known as a virtual focus group, is an online panel with multiple participants and a moderator, aimed at discovering rich insights that can’t be found with static surveys. The group, along with the moderator, […]

How to conduct an online focus group – 10 tips