Home Resources White paper Introducing the future of Experience & Research technology

The future is human

human experience

HX is the full story of your audiences

Gathered in multiple ways

Brought to life as broad patterns and personal pictures

Shared and understood across your organisation

Used to improve performance, and build long-lasting relationships

What’s included?

40+ pages of insights for anyone leading or driving customer experience, insights or research efforts:

  • Learn how to develop a truly human-centered approach
  • Discover 5 barriers to Human Experience insights, and how to overcome them
  • See the 7 key steps in Forsta’s HX roadmap
Data sheet

CRM connector for Salesforce

CRM connector for Salesforce Optimizing customer interactions throughout the customer lifecycle Each and every customer interaction is important to your business, and you know how critical it is to listen to, and act on, the Voice of the Customer. With Forsta CRM Connector for Salesforce, you can optimize all your customer interactions throughout the customer […]

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CRM connector  for Salesforce

From metrics to meaning

Many feedback programs measure Net Promoter Score movements, but few can reveal the “why” of customer behavior. Forsta’s HX Benchmarks puts performance in context so you can understand what great experiences look like for your customers. Learn more about the human-centered intelligence you need to outperform the market.

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From metrics to meaning


Crowdsourcing Imagine a feedback tool that doesn’t just tell you there’s a problem but actually suggests how to solve it. Learn how easy it is to launch a time-flexible, feedback solution that ensures your whole team can contribute towards success. Related resources

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