Home Resources White paper Introducing the future of Experience & Research technology

The future is human

human experience

HX is the full story of your audiences

Gathered in multiple ways

Brought to life as broad patterns and personal pictures

Shared and understood across your organisation

Used to improve performance, and build long-lasting relationships

What’s included?

40+ pages of insights for anyone leading or driving customer experience, insights or research efforts:

  • Learn how to develop a truly human-centered approach
  • Discover 5 barriers to Human Experience insights, and how to overcome them
  • See the 7 key steps in Forsta’s HX roadmap

More customer stories

Case study

Parent voices without borders

Parent voices without borders  Tools used Survey design    Interactive dashboards  Localization & translation  Alerts  Cognita is a network of schools that spans the globe – from Europe to Latin America to South-East Asia. With Forsta’s help, it created a program to hear and harness the voices of parents across different regions and languages.  The challenge […]

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Parent voices without borders
Case study

Cruising Wyndham Destinations Asia Pacific’s customers to cloud nine

Cruising Wyndham Destinations Asia Pacific’s customers to cloud nine  Tools used Survey design and distribution  Customizable dashboards  Action management  Text analytics  How How our software helped Wyndham Destinations Asia Pacific rise from “gut feel” to hard stats.  The challenge Steering a big ship makes clear data a must  Wyndham Destinations Asia Pacific quickly became the […]

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Cruising Wyndham Destinations Asia Pacific’s customers to cloud nine
Case study

Keeping PHLY on top of the insurance food chain

Keeping PHLY on top of the insurance food chain  Tools used Sophisticated survey design capabilities  Tailored dashboards  Action management  Consulting services  How our software helped Philadelphia Insurance Companies (PHLY) set themselves apart from the competition.  The challenge A brave new world for insurance  In 2010, the insurance landscape was changing. There were no guarantees when […]

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Keeping PHLY on top of the insurance food chain

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