The future is human
HX is the full story of your audiences
Gathered in multiple ways
Brought to life as broad patterns and personal pictures
Shared and understood across your organisation
Used to improve performance, and build long-lasting relationships
What’s included?
40+ pages of insights for anyone leading or driving customer experience, insights or research efforts:
- Learn how to develop a truly human-centered approach
- Discover 5 barriers to Human Experience insights, and how to overcome them
- See the 7 key steps in Forsta’s HX roadmap
More customer stories
Parent voices without borders
Parent voices without borders Tools used Survey design Interactive dashboards Localization & translation Alerts Cognita is a network of schools that spans the globe – from Europe to Latin America to South-East Asia. With Forsta’s help, it created a program to hear and harness the voices of parents across different regions and languages. The challenge […]
Cruising Wyndham Destinations Asia Pacific’s customers to cloud nine
Cruising Wyndham Destinations Asia Pacific’s customers to cloud nine Tools used Survey design and distribution Customizable dashboards Action management Text analytics How How our software helped Wyndham Destinations Asia Pacific rise from “gut feel” to hard stats. The challenge Steering a big ship makes clear data a must Wyndham Destinations Asia Pacific quickly became the […]
Keeping PHLY on top of the insurance food chain
Keeping PHLY on top of the insurance food chain Tools used Sophisticated survey design capabilities Tailored dashboards Action management Consulting services How our software helped Philadelphia Insurance Companies (PHLY) set themselves apart from the competition. The challenge A brave new world for insurance In 2010, the insurance landscape was changing. There were no guarantees when […]
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