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      Gather
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      Crowdsourcing
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      Text analytics software
      Voice sentiment analysis
      Exploratory analysis
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      Mobile reporting
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      Mobile notifications
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      Employee experience survey software
      Customer journey analytics & mapping tools
      Customer testimonial software
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Home Page 5

Customer experience

Future-proof your insight strategy by mastering data ownership and activation

Discover how to future-proof your insights strategy by mastering data ownership and leveraging technology. Learn key principles to drive strategic decisions, enhance brand perception, and navigate customer sentiment. Empower your organization with a flexible, forward-thinking data strategy.

Future-proof your insight strategy by mastering data ownership and activation
Quantitative research

The new era: Unlocking growth for research agencies

Explore how market research agencies can unlock growth by embracing breakthrough technologies and innovative strategies. This blog highlights six key considerations to help agencies stay ahead and harness the full potential of emotional insights, AI, and human experience capabilities.

The new era: Unlocking growth for research agencies
Quantitative research

Synthetic data: What you need to know

Explore how synthetic data is transforming market research, its benefits, practical applications, and potential limitations compared to traditional human-driven methods.

Synthetic data: What you need to know
Customer experience

All you need to know about direct-to-consumer

Explore the direct-to-consumer (DTC) retail model, discover its pros and cons, and learn about key trends and practical tips to navigate and succeed in the DTC landscape.

All you need to know about direct-to-consumer
Customer experience

Brand optimization: Closing the gap for lasting customer relationships & experiences that deliver

Discover 9 proven strategies to gather authentic customer testimonials and boost your business credibility. Learn how to leverage social proof to increase sales and trust.

Brand optimization: Closing the gap for lasting customer relationships & experiences that deliver
News

Forsta launches Retail HX offering to answer consumer call for cohesive omnichannel shopping experiences

Forsta launches Retail HX offering to answer consumer call for cohesive omnichannel shopping experiences May 9, 2024 LONDON — Forsta, the leading developer of Human Experience (HX) technology, has launched Retail HX, a set of data-driven insights solutions which unify retailers’ end-to-end customer, employee and brand data, enabling brands to stand out from competitors by […]

Forsta launches Retail HX offering to answer consumer call for cohesive omnichannel shopping experiences
Customer experience

Unlocking the power of empathy: How to drive exceptional customer experiences

Discover 9 proven strategies to gather authentic customer testimonials and boost your business credibility. Learn how to leverage social proof to increase sales and trust.

Unlocking the power of empathy: How to drive exceptional customer experiences
Customer experience

The heart of retention: Cultivating emotional connections for unbeatable customer loyalty

Discover 9 proven strategies to gather authentic customer testimonials and boost your business credibility. Learn how to leverage social proof to increase sales and trust.

The heart of retention: Cultivating emotional connections for unbeatable customer loyalty
News

PG Forsta Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer

PG Forsta Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer PG Forsta recognized by Gartner as a Leader for the 2nd time in a row Chicago and London – February 5th, 2024 – PG Forsta, the leading provider of experience technology, data analytics, and insights that help companies better […]

PG Forsta Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer
Customer experience

Creating emotional connections: 5 strategies for stronger customer relationships

Discover 9 proven strategies to gather authentic customer testimonials and boost your business credibility. Learn how to leverage social proof to increase sales and trust.

Creating emotional connections: 5 strategies for stronger customer relationships

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