288 results found
More time for Comscore. More confidence for clients. Tools used Deck creation Cross tabulation Infographic dashboards Audience and advertising measurement firm Comscore needed our help to save time – without sacrificing on data quality. The challenge Helping Comscore balance speed with depth Comscore needed two things. First, a way to pick up the pace of processing and […]
Giving eBay the human touch to compete with Amazon Tools used Customizable surveys Digital interviewing Data analytics Personalized dashboards We gave eBay a way of combining hard data with face-to-face discussions. So they could relate better to the real people behind their sellers, bidders and buyers. The challenge How do you compete with the might of Amazon as […]
Along for the journey with BAE Systems Tools used Multi-channel surveys Online and offline data collection Tailored data reports Hierarchy management When security and aerospace company BAE Systems wanted to better understand their new starters’ experiences, we were on hand to help. The challenge Getting to know their new people better BAE Systems needs to hire, train and keep the best possible people – after […]
Giving a tiny CX team the tools to bring in big results Tools used Multi-channel surveys Online and offline data collection Text analysis Hierarchy management PennyMac’s two-person CX team is entirely responsible for pinpointing the places where they can improve their service. So they needed a platform that could lighten their load. The challenge How can you […]
Learning to speak Culturati’s language Tools used Survey design Panel management Multiple languages module Go Mobile App Market research firm Culturati needed to keep their mobile-using survey participants engaged – in English and Spanish. The challenge Making surveys work in two languages – and on the go Culturati knew how important the Hispanic market was for their research. They’d already built a Spanish-speaking panel – but […]
Material renews partnership with Forsta to deliver industry-leading data visualization and insights reporting Leading market research agency uses Forsta platform to best serve its Fortune 500 clients New York, NY, Oslo, Norway and London, UK – November 08, 2021 Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision […]
CSBA needed a dashboarding platform that would free them up to spend more time with clients. Our software was at the ready.
Forsta partners with Lumoa to deliver powerful, AI-driven analytics to CX, EX and market research professionals Partnership will streamline open-ended feedback using artificial intelligence to drive better-informed decisions NEW YORK and LONDON and OSLO, Norway, November 1, 2021 Forsta, the leading Customer Experience and Research Technology company created earlier this year by the merger of Confirmit, FocusVision and Dapresy, is […]
Forsta receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine B2B company honored for the 13th consecutive year for improving customer experience and insights technology NEW YORK, OSLO, Norway and LONDON, October 26, 2021 Forsta, the leading Customer Experience and Research Technology company created by the merger of Confirmit, FocusVision and Dapresy, announced today that TMC, a global, […]
Forsta enhances data visualization and reporting capabilities on its SaaS platform to further support the market research and CX insights industries New features unveiled to better integrate data visualisation tools NEW YORK, OSLO, Norway and LONDON, OCTOBER 7, 2021 Forsta, the leading Customer Experience and Research Technology company, today announced updates to its award-winning data visualization SaaS platform for the […]
