How the digital transformation impacts customer experience
Discover the impact of digital transformation on customer experience. Learn how to leverage technology to improve your customer experience.
Forsta launches studio canvas, its advanced data visualization and storytelling solution for enterprises
Forsta launches studio canvas, its advanced data visualization and storytelling solution for enterprises The offering enables CX and EX professionals to easily create dynamic representations of their data to democratize actionable insights and create awareness across their organizations CHICAGO – May 9, 2023 – Forsta, a leading global provider of market research, customer experience (CX), […]
Beyond customer satisfaction: The crucial role of Human Experience in business success
Discover how the human experience goes beyond customer satisfaction metrics and plays a crucial role in driving business success. Learn how empathy and personal connections can create a competitive advantage and how the human experience is intricately connected to employee engagement.
7 ways to test the market for a new product
Discover 7 key methods to test the market for your new product. Gain valuable insights to validate your idea and increase your chances of success.
Forsta launches Forsta Discussions, a self-serve video focus group tool for market researchers and customer experience professionals
Forsta launches Forsta Discussions, a self-serve video focus group tool for market researchers and customer experience professionals The new tool for running online focus groups and in-depth interviews that help brands listen to and capture insights CHICAGO – April 18, 2023 – Forsta, a leading global provider of market research, customer experience (CX), and employee […]
What is digital customer experience? A complete guide
Gain a key understanding of digital customer experience and how it can improve your business. Learn the best practices to enhance your online customer interactions.
The business value of CX: Speaking the leadership’s language
Discover how aligning your CX activities with commercial objectives can lead to bigger and better business outcomes. Learn to speak the language of leadership and achieve success with CX
5 steps to operationalize the human experience
Discover the importance of prioritizing the human experience in business to foster customer loyalty and secure a competitive advantage. Learn practical strategies to integrate this concept into every aspect of your organization.
What is brand experience and why is it important?
Brand Experience represents the emotional, cognitive & behavioral experience that consumers have when interacting with a brand. Read to learn more.
PG Forsta named a strong performer in customer feedback management by top independent research firm
PG Forsta named a strong performer in customer feedback management by top independent research firm PG Forsta combines its strong background in both employee experience and qualitative research in its CFM product, the Human Experience (HX) platform CHICAGO (March 20, 2023) –PG Forsta, the leader in transforming human experiences (HX) across customer, employee, patient, member […]
