8 key strategies to increase survey response rate
Discover 9 proven strategies to gather authentic customer testimonials and boost your business credibility. Learn how to leverage social proof to increase sales and trust.
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PG Forsta named a strong performer in customer feedback management by top independent research firm
PG Forsta named a strong performer in customer feedback management by top independent research firm PG Forsta combines its strong background in both employee experience and qualitative research in its CFM product, the Human Experience (HX) platform CHICAGO (March 20, 2023) –PG Forsta, the leader in transforming human experiences (HX) across customer, employee, patient, member […]
15 strategies to increase your brand awareness
Learn some of the most effective strategies that you can adopt to increase your brand awareness andboost the growth of your business.
Incorporating the Human Experience in CX Technology
Content The technology trap: why efficiency isn’t enough Defining the human experience in CX Bridging technology and humanity: Strategies to humanize CX technology Real-world applications: How to humanize CX like a pro HX technology: Ethical considerations Measuring success through a human lens We’ve all been there, stuck in a customer service loop, repeating the same […]
The most in-demand attributes of successful CX professionals
To be a successful CX professional you need to have multiple attributes. We explore what it takes to be the best in the business of customer experience.
PG Forsta Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer
PG Forsta Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer PG Forsta recognized by Gartner as a Leader for the 2nd time in a row Chicago and London – February 5th, 2024 – PG Forsta, the leading provider of experience technology, data analytics, and insights that help companies better […]
Why CX must be a top priority in a tariff-driven economy
Content The tariff effect: A new cost of doing business What’s at stake for CX across industries? The compounding effect: Why CX matters now more than ever Where do we go from here? You’ve likely heard the term “tariffs” in recent media coverage; consumers have been inundated with the phrase in the last few months. […]
Press Ganey Forsta Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
Press Ganey Forsta Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms Recognition marks the third consecutive time Press Ganey Forsta has been positioned as a Leader Chicago – Press Ganey Forsta, a leader in experience measurement, data analytics, and insights, today announced its recognition as a Leader in […]
Press Ganey advances technology via acquisition of Forsta, a global leader in Market Research, Customer Experience and Employee Experience
Press Ganey advances technology via acquisition of Forsta,A global leader in Market Research, Customer Experience and Employee Experience Forsta, a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer, will gain scale and investment to further accelerate product innovation BOSTON AND LONDON (April 27, 2022) — Press Ganey, renowned leader in patient, […]
Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program
Rio SEO Named “Best Search Engine Optimization Platform” in 6th Annual MarTech Breakthrough Awards Program Local Experience (LX) Platform Recognized in Prestigious International Annual Awards Program for Standout Marketing, Advertising and Sales Technology Around the World CHICAGO – August 17, 2023 – Rio SEO, a Press Ganey Forsta company, and the leading provider of local marketing […]
