167 results found
How automation is shaking up market research efficiency In the whirlwind world of market research, staying ahead means being fast, smart, and open to change. Nowadays it’s all about process automation and streamlined operations. So without any delay, let’s dive into how these strategies are shaking up the industry, and how research agencies can stay […]
The 5 moves that make-or-break research tech rollouts Buying brilliant technology is only the start of the battle. If your purchasing process includes all the right steps, you’ll be head and shoulders above most buyers. But most teams skip one crucial thing during research tech rollouts. And that’s where things fall apart. Selling it internally […]
Press Ganey Forsta launches Insurance HX to help insurers boost retention and loyalty AI-powered solution gives insurance companies real-time listening, automated workflows, and tailored dashboards to detect risk, recover faster, and improve policyholder experience [CHICAGO, SEPTEMBER 3, 2025] – Press Ganey Forsta, the leading provider of experience measurement, data analytics, and insights that help companies […]
Content A loyalty shift in motion Turning listening into loyalty Trustworthy AI starts with transparency Bridging the generational trust divide with HX The role of ethical personalization Redefining success: Going beyond metrics Trust in banking is at a turning point. As financial services continue to rapidly accelerate toward digital transformation, a new challenge has emerged: […]
Data doesn’t always speak for itself. It needs a translator. A conductor. A storyteller. And that’s exactly what Visualizations in Research HX is built to be.
How Nuuday transformed CX using Forsta’s unified insights platform Tools used Forsta Plus Forsta Studio Forsta Text Analytics Read now How we helped Nuuday connect feedback across millions of interactions and drive consistent CX across a multi-brand telecom portfolio. The challenge Scaling feedback across brands—without losing sight of the customer As Denmark’s largest telecom provider, […]
Content Why great insights fall flat Research HX: Integration meets impact Dashboards that speak to CMOs (and everyone else) Visual storytelling that gets noticed Recap: Common insight story pitfalls and how to avoid them Let’s start with the bad news. You can have the best research in the world, beautifully designed, meticulously analyzed, filled with […]
