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Employee experience

White paper

The new golden age for research agencies

The new golden age for research agencies Organizations need human insights more than ever The market for data, analytics and insights is growing strongly, diversifying rapidly and reaching new customers. Growth is healthy. Between 2020 and 2023, global industry turnover is forecast to increase by 33% to over $100bn. Sources are changing. Market research data […]

The new golden age  for research agencies
Data sheet

Data hub for market research

Data hub for market research Get your data singing in harmony No more silos and data slipping into the void. Our centralized data hub brings all your sources together, so your data syncs, links and turns into insights you can use. Bringing it together Multiple sources can pump data into our data hub. Survey data, […]

Data hub for market research
Webinar

CX predictions for 2022: In conversation with guest Forrester

CX predictions for 2022: In conversation with guest Forrester What do customers expect from brands and organizations in a post-pandemic environment? How can companies prepare to meet these new demands?  Hear Forsta’s VP of CX Consulting Chris Brown, and guest speaker, Judy Weader, a Senior Analyst with Forrester, as they discuss this year’s top predictions […]

CX predictions for 2022: In conversation with guest Forrester
Data sheet

Voice of the Employee

Voice of the Employee Pick your people’s brains and boost your business Engaging your people, understanding where they and you can improve, boosts morale and your bottom line. Our Voice of the Employee tools gets you to the hearts, and heads of your people. A constant conversation An annual employee survey might give you great […]

Voice of the Employee
Ebook

Forsta’s agile VoE solution

Forsta’s agile VoE solution The traditional way of measuring employee engagement is nolonger providing value for many organizations. Companies today spend more than $1 billion on annualengagement surveys. Only 7% of organizationsrate themselves excellent atmeasuring, driving, and improving employeeengagement and retention. Introduction You work hard to glean meaningful insights from the feedback you collect from […]

Forsta’s agile VoE solution
Case study

Turning customer voices into tangible change

Turning customer voices into tangible change Tools used Data integration  Product-specific surveys Advanced reporting  NPS tracking  Thanks to an award-winning Voice of Customer (VoC) program built with Forsta, Virgin Money has made customer experience a driving force in its banking business.  The challenge How to hear and harness 3.3 million customer voices  Virgin Money’s business […]

Turning customer voices into tangible change
White paper

Introducing the future of Experience & Research technology

The future is human HX is the full story of your audiences Gathered in multiple ways Brought to life as broad patterns and personal pictures Shared and understood across your organisation Used to improve performance, and build long-lasting relationships What’s included? 40+ pages of insights for anyone leading or driving customer experience, insights or research efforts: Learn how to develop […]

Introducing the future of Experience & Research technology
Ebook

Forsta and ENGAGE

Forsta and ENGAGE: Using employee engagement to drive strategic action and business growth Engaging every employee The insurer’s employee engagement program covers all 12,000 of its staff across the UK and two offshoring populations in India and South Africa. It was undertaken to support the group’s strategic evolution; having created the original revolution in the […]

Forsta and ENGAGE
Case study

Along for the journey with BAE Systems

Along for the journey with BAE Systems Tools used Multi-channel surveys   Online and offline data collection   Tailored data reports   Hierarchy management  When security and aerospace company BAE Systems wanted to better understand their new starters’ experiences, we were on hand to help. The challenge Getting to know their new people better  BAE Systems needs to hire, train and keep the best possible people – after […]

Along for the journey with BAE Systems