Digital diaries and online communities Collaborate closely with your customers Get the input of your customers in a way that appeals directly to them. With Digital Diaries and Online Communities, you can open up a priceless stream of insights, bringing you closer to your customers. See how your brand fits into your customers’ lives Our […]
Forsta Surveys Professional Services Supporting you whenever and however you need it Our survey support services can provide up to full coverage for your survey, sampling, and reporting requirements. A dedicated, localized project team with the added help of a global network of support gives you flexibility and speed. Whatever level of support you need, […]
Interactive dashboards See it all in an instant Create dynamic, living visuals that can be adjusted and explored. Dynamic, online dashboards update with new data automatically, giving the full picture of your data and shareable with anyone, on any device. Stories you can see Turn lists of names and numbers into a living, breathing entity. […]
Reporting Get the facts, fast. Turn raw data into insight-packed reports in just a fraction of the time that it takes you now. Forsta makes reporting so slick and simple you can produce reports how you want them, up-to-the minute, error free and put them into the hands of the people who need them. Fast. […]
Forsta CX Consultants Guiding you through your CX program Building and growing a Customer Experience (CX) program is no easy task due to multiple factors, ranging from incomplete strategy, lack of executive support, ineffectual action planning. It’s all very well knowing what’s best practice, but what’s best for the project? Who is Forsta Consulting? We […]
Why choose surveys? Our flexible, scalable surveys allow you to meet the people behind the datapoints. With surveys, you can go beyond simply running a survey and actually have a conversation. Whether you’re a first time user or a veteran, you’re absolutely catered for. Whether you require our services, or are happy to go it […]
Action management Action management features Action management offers a wealth of features that help you address customer experience issues: Customizable user roles ensure the best person is assigned to solve the problem. A localizable interface enables a truly global reach for your CX program. Predefined workflows empower your staff to take the best course of […]
Surveys Flexible, scalable surveys to engage the people behind the datapoints Setup a process so slick, you’re not just running a survey, you’re having a conversation and understanding the human being behind your data. Whatever your survey requirements, Forsta Surveys are suitable for first time users or seasoned pros. You need a just-in-time poll or […]
5 Steps to launching a digital diaries project Launching your digital diaries project couldn’t be easier. In just a few steps you can create your digital qualitative project and be ready to launch. Create your project Starting your project is extremely straightforward. Access all current and previous projects, or start a new one from one […]
