Why qualitative wins: The future of Human Experience insights



The modern world is enthralled with metrics, big data and the power of large numbers.

But analytics and measurement will only get you so far. Without the right technology and tools, all you have are data points.

Truly human-centric organizations thrive by embracing empathy, understanding context, and listening to the stories of the people they serve.

Qualitative research in general and focus groups, in particular, unlock these powerful insights, and it’s more important than ever.

Watch this webinar to learn about the key technology trends that are shaping the demand for qualitative research.

Led by industry expert Mike Stevens, you’ll learn:

  1. What’s behind the growing appetite for qualitative research
  2. How in-house and agency researchers are adopting new qualitative methods and the technology underpinning these tactics
  3. How customer, user and employee experience teams approach qualitative research
  4. Where the next wave of qualitative growth is coming from – and how to get ahead of it

Case study

How Nuuday transformed CX using Forsta’s unified insights platform

How Nuuday transformed CX using Forsta’s unified insights platform Tools used How we helped Nuuday connect feedback across millions of interactions and drive consistent CX across a multi-brand telecom portfolio. The challenge Scaling feedback across brands—without losing sight of the customer As Denmark’s largest telecom provider, Nuuday manages millions of customer interactions across multiple beloved […]

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How nuuday transformed cx using forsta’s unified insights platform
Ebook

The art and science of data visualization: Turning numbers into narratives

The art and science of data visualization: Turning numbers into narratives The art and science of data visualization: Turning numbers into narratives From charts to communication In today’s data-driven world, the ability to translate complex information into clarity isn’t just a skill, it’s a superpower. As organizations grapple with the ever-growing volume of data, the […]

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The art and science of data visualization: turning numbers into narratives

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