AI and the new era of customer experience: Insights for 2025 and beyond

Webinar synopsis:

In today’s fast-paced digital landscape, customer experience (CX) is the ultimate differentiator—and AI is rewriting the playbook for how businesses connect with their customers.

Tune in to an engaging session that blends cutting-edge thought leadership with actionable strategies to elevate your CX game.

Data sheet

Decipher

Decipher Power complex surveys with ease. Decipher is the leading survey platform for top researchers worldwide. Built for speed and scale, it delivers faster, deeper insights with the precision experts need and the flexibility teams love. Any survey. Any complexity. Run quick tests to global trackers with drag-and-drop ease or full-code control, advanced logic, rich […]

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Decipher
Case study

How Nuuday transformed CX using Forsta’s unified insights platform

How Nuuday transformed CX using Forsta’s unified insights platform Tools used How we helped Nuuday connect feedback across millions of interactions and drive consistent CX across a multi-brand telecom portfolio. The challenge Scaling feedback across brands—without losing sight of the customer As Denmark’s largest telecom provider, Nuuday manages millions of customer interactions across multiple beloved […]

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How nuuday transformed cx using forsta’s unified insights platform