The digital retail playbook: Four silos that rob brands of revenue

Join Zack Hamilton to learn why a fragmented digital strategy is robbing you of revenue.
Get a step-by-step breakdown of the Digital Retail Playbook used by brands to:
- Drive more of the right traffic
- Tailor moving experiences to your best customers
- Get a holistic view from data scattered in silos (from market research through digital marketing and digital experience, to logistics and loyalty)
- Leverage data to deliver a cohesive digital journey that turns visitors into loyal customers
Related resources
How Nuuday transformed CX using Forsta’s unified insights platform
How Nuuday transformed CX using Forsta’s unified insights platform Tools used How we helped Nuuday connect feedback across millions of interactions and drive consistent CX across a multi-brand telecom portfolio. The challenge Scaling feedback across brands—without losing sight of the customer As Denmark’s largest telecom provider, Nuuday manages millions of customer interactions across multiple beloved […]

The future of CX is human: An agile playbook for experience leaders
The future of CX is human: An agile playbook for experience leaders The future of CX is human: An agile playbook for experience leaders Human-centered. Insight-driven. Built for what’s next in CX. Customer experience is stuck. Overrun by scores, trapped in silos, and too slow to act, most programs are missing what matters most: the […]

The art and science of data visualization: Turning numbers into narratives
The art and science of data visualization: Turning numbers into narratives The art and science of data visualization: Turning numbers into narratives From charts to communication In today’s data-driven world, the ability to translate complex information into clarity isn’t just a skill, it’s a superpower. As organizations grapple with the ever-growing volume of data, the […]
