How emerging tech could help us tell the Human Experience story

Throughout history, humans have used stories to illustrate their lives and communicate with each other. A story is the fastest way to help your audience understand what you mean. And with just a handful of storytelling techniques – and cutting-edge technology – you can frame current customer experience insights and deliver future insights before the story is even told.

Join us to:

  • Learn how to use story archetypes that echo across cultures, continents, and history to better understand your customer insights
  • Review real life customer experience successes from Best Buy and the Automobile Association
  • Explore how current Forsta technology can help tell the untold story and discover chapters you’ve never seen before
  • Explore practical applications for emerging tech like AI in the experience and insights space 

Join us July 25th when it’s convenient for you:

Case study

Visionary CX: Specsavers’ journey from traditional to transformational CX

Visionary CX: Specsavers’ journey from traditional to transformational CX Visionary CX: Specsavers’ journey from traditional to transformational CX The challenge For global optical retailer Specsavers, surveys alone were no longer enough. Response rates were dropping, insights were scattered, and teams lacked a clear picture of what customers actually experienced. To keep pace with rising expectations, […]

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Visionary cx: specsavers’ journey from traditional to transformational cx
Ebook

Agentic AI: Your personal research assistant

Agentic AI: Your personal research assistant Agentic AI: Your personal research assistant Three years on since the launch of consumer-facing Large Language Models (LLMs), and the AI conversation has travelled from amazement to business function. The initial launch was thrilling; the future is still tantalizingly close with new developments every month, and nowhere is the […]

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Agentic ai: your personal research assistant
Ebook, White paper

2026 Retail consumer study

2026 Retail consumer study 2026 Retail consumer study 2026 Retail consumer study AI is no longer a novelty. It’s shaping how people shop and who they trust. This past holiday season marked a turning point. AI moved from behind-the-scenes technology to a front-row role in the customer journey. Shoppers relied on AI to get ideas, […]

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2026 retail consumer study