The successful habits of CX professionals
To survive as a professional in today’s world of tight budgets and limited resources you need to make sure you’re focusing on the right skills. What separates leaders from underachievers? What must the modern CX professional master to achieve their ambitions?
We analyze what 435 professionals in the US and EMEA told us, and share some secrets to success. Set yourself up to with skills covering strategic thinking, productivity, and proving the value of yourself and your CX program to the wider business.
Key takeaways:
- The eight habits of CX practitioners, managers and leaders
- Practical tips to incorporate positive habits into your day
- How to prove the value of yourself and your CX program
Related resources
Seamless success: How Harris Poll delivers excellence with Research HX
Seamless success: How Harris Poll delivers excellence with Research HX Seamless success: How Harris Poll delivers excellence with Research HX Harris Poll is a trailblazer in market research, offering clients a blend of custom research, syndicated studies, and thought leadership. From brand tracking and message testing to ad effectiveness studies, their work delivers the insights […]
Everything you need to know about buying market research software
Everything you need to know about buying market research software Webinar synopsis: Tune in for a deep dive into the smartest way to evaluate, select, and secure the right research technology for your organization. We will expose the most common pitfalls, break down the key buying criteria, and show you how to build a rock-solid […]
Scaling customer experience in the age of AI: How intelligent automation is transforming CX
Scaling customer experience in the age of AI: How intelligent automation is transforming CX Scaling customer experience in the age of AI Simple, scalable, human: The new CX standard AI is transforming customer experience—and it’s doing more than just automating tasks. Today’s CX leaders are under pressure to do the impossible: deliver deeply personalized experiences, […]
Learn more about our industry leading platform
FORSTA NEWSLETTER
Get industry insights that matter,
delivered direct to your inbox
We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.
