How research agencies can thrive in a downturn



Research agencies that combine leading-edge software with deep human expertise will be strongly positioned to create value for their clients – whatever the economic climate. But how do you execute this?

And how do you maximise the Human Experience opportunity in a downturn? In this expert webinar and panel discussion we’ll share four strategies you can adopt to drive results for your clients, thrive in a tightening market, and unlock future growth.  

Key takeaways:

  • How to build client value, drive revenue growth and enhance agency profitability
  • Growth-enhancing opportunities for agencies
  • Key attributes to assess when choosing a technology partner

Case study

Visionary CX: Specsavers’ journey from traditional to transformational CX

Visionary CX: Specsavers’ journey from traditional to transformational CX Visionary CX: Specsavers’ journey from traditional to transformational CX The challenge For global optical retailer Specsavers, surveys alone were no longer enough. Response rates were dropping, insights were scattered, and teams lacked a clear picture of what customers actually experienced. To keep pace with rising expectations, […]

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Visionary cx: specsavers’ journey from traditional to transformational cx
Ebook

Agentic AI: Your personal research assistant

Agentic AI: Your personal research assistant Agentic AI: Your personal research assistant Three years on since the launch of consumer-facing Large Language Models (LLMs), and the AI conversation has travelled from amazement to business function. The initial launch was thrilling; the future is still tantalizingly close with new developments every month, and nowhere is the […]

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Agentic ai: your personal research assistant

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