Home Resource Library Webinar From vision to reality: How to build a CX program that works

From vision to reality: How to build a CX program that works

From vision to reality: How to build a CX program that works

How do you build a CX program that works?
We can’t avoid the elephant in the room. We are all living in verry differnt times. Covid-19 has hit the business industry like nothing else, except perhaps the recession of 2008. And the companies that came out well from that were the ones that focused on customer experience.

Podcasts

Episode 08: Sven Gierlinger | Northwell Health

HX SUPERHEROES PODCAST Episode 08: Sven Gierlinger | Northwell Health Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Can a patient transform the healthcare industry? When it comes to healthcare, the patient experience goes beyond just the physical. Sven Gierlinger, Chief Experience Officer at Northwell Health, is the vanguard of change in […]

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Episode 08: Sven Gierlinger | Northwell Health
Webinar

How emerging tech could help us tell the Human Experience story

How emerging tech could help us tell the Human Experience story Throughout history, humans have used stories to illustrate their lives and communicate with each other. A story is the fastest way to help your audience understand what you mean. And with just a handful of storytelling techniques – and cutting-edge technology – you can […]

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How emerging tech could help us tell the Human Experience story
Podcasts

Episode 07: Paul Abbott | Amex Global Business Travel

HX SUPERHEROES PODCAST Episode 07: Paul Abbott | Amex Global Business Travel Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Navigating business turbulence: Amex GBT’s journey of transformation  Picture this: You have just taken on the role of CEO at the world’s largest […]

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Episode 07: Paul Abbott | Amex Global Business Travel

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