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Forsta digital diaries tech demo

Forsta digital diaries is the leading activity-based qualitative research solution on the market today. Getting you closer to your customer to see their lives, through their lens.

Forsta provides a series of activities for participants to engage in. To take you into their everyday lives. To uncover their motivations, behaviors, and emotions around why and how your brand, product or services are important in their lives. Watch this technical demo to learn more.

More customer stories

White paper

Subtract From Your Customer Experience, Because You’re Adding Too Much

GARTNER REPORT Subtract From Your Customer Experience, Because You’re Adding Too Much Often, in an attempt to create an enjoyable experience, customer experience (CX)  programs become overengineered. They focus on the bells and whistles instead of the human. The recent report by Gartner®, Subtract From Your Customer Experience, Because You’re Adding Too Much addresses how to […]

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Subtract From Your Customer Experience, Because You’re Adding Too Much
Case study

Customer Experience (CX) insights in a class of their own

Customer Experience (CX) insights in a class of their own Customer Experience (CX) insights in a class of their own How Forsta helps global education group Cognita learn from the voices that matter to its multiple schools. Contents Introduction How Forsta helps global education group Cognita learn from the voices that matter to its multiple […]

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Customer Experience (CX) insights in a class of their own
Ebook

The operational leader’s guide to HX

The operational leader’s guide to HX The operational leader’s guide to HX Build systems and break silos Contents Introduction Build systems and break silos Introduction When you have a streamlined, customer- driven system of agile improvements, you can expect substantial returns. When you know how to get the best out of it, CX pays – […]

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The operational leader’s guide to HX

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