Forsta Discussions
Put focus groups at your fingertips
We’ve made it easy to add qual to your toolbox – and extend your research to include focus groups and in-depth interviews – in just a few clicks. Watch this Demo for a peek inside our new DIY focus group tool, Discussions; where you can create, moderate, and participate in online focus groups with ease.
More customer stories
Episode 05: Sean Albertson | Charles Schwab
HX SUPERHEROES PODCAST Reinventing with purpose: The power of reimagining customer experiences at Charles Schwab Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Activating CX culture: How Charles Schwab brought client-first focus to the entire organization Sean Albertson, Head of Client Experiment Measurements […]
A home of one’s own: How Pennymac makes homebuyers happy
A home of one’s own: How Pennymac makes homebuyers happy Tools used As one of the leading mortgage service providers in the country, Pennymac places great emphasis on customer service to ensure their homeowners have the best possible experience throughout their home buying journey. Pennymac was looking for the right technology partner to not only […]
The local experience: How customer experiences are redefining local marketing online and offline
The local experience: How customer experiences are redefining local marketing online and offline Your customer’s experience with your brand begins the moment they are in need of your products or services. Often this takes place well before they ever visit a physical location in the search results. If you’re not positioned well for these critical […]
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