Home Resources Webinar Culture + Community in a Time of Crisis: Behind the Scenes in a Large-Scale Survey

Culture + Community in a Time of Crisis: Behind the Scenes in a Large-Scale Survey

Hear a powerful story of collaboration, with 10 partners across industries, over 650 participating cultural organizations, and 124,000 survey respondents, providing deep insights into the cultural landscape during the COVID-19 pandemic and insights to what the future can hold for this industry.

COVID-19 has impacted almost every business and organization, cultural groups are no exception as they ceased in-person visits, performances, and activities not long after the World Health Organization declared the novel virus a global pandemic. So, what happens now for these organizations?

Working from the view that relevance and resilience are two-way streets, Slover Linett, a social research firm providing audience research, evaluation, and consulting for cultural organizations, and LaPlaca Cohen, a strategy and marketing agency for the cultural sector, set out to understand what people and communities need from their cultural organizations during and after the crises, as well as what cultural organizations can expect from communities. The research explores the overall industry impact and provides cultural organizations insight into the needs and contexts of their own audiences.

Jen Benoit-Bryan, Ph.D., Madeline Smith, MA, and Matthew Jenetopulos, MBA, from Slover Linett join Forsta, to share initial findings from the study and discuss the experience of undertaking such a large study with hundreds of participating organizations and over 100,000 research participants.

In this webinar, we will cover:

  • Initial findings from Culture + Community in a Time of Crisis
  • Devising and managing a study of scale
  • The power of collaboration
Data sheet

Human Experience essentials

Human Experience essentials Kickstart your CX program We know that gathering feedback from customers and acting on it is your gateway to better products, improved services and can result in higher sales. But launching an impactful CX program can feel as challenging as designing and engineering a car at home. An effective CX program gives […]

Read more
Human Experience essentials
Webinar

Proving the ROI of CX in rocky times

Proving the ROI of CX in rocky times Customer retention and loyalty can drive growth in a business and save costs in the long run – even during rocky times! These are results businesses dream of – but how do you get leadership buy-in for your CX program? Howard Lax, Principal Consultant at Forsta shares […]

Read more
Proving the ROI of CX in rocky times

Learn more about our industry leading platform

FORSTA NEWSLETTER

Get industry insights that matter,
delivered direct to your inbox

We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.