Beyond Surveys: Capture the Human Experience
On demand. Live. Real-time. While this describes our customers’ expectations, it doesn’t describe the typical survey program. Too many programs are held back by low response rates and disconnected data.
Join Forsta to go beyond surveys and learn how to collect and analyze a variety of research and data to supercharge your VoC program. Listen from many sources, unlock insights hidden within data silos and show your organization that customer voices truly matter.
Join us on August 17 when it’s convenient for you.
Crowdsourcing From people to action Most feedback tools just let you know there’s a problem. Imagine a new way of gathering feedback, one that engages people in solving those problems. That’s Forsta Crowdsourcing. Unlike surveys or other data collection methods, Forsta Crowdsourcing is totally flexible with time, so participants can take action when it suits […]
Customer experience and insight in challenging times How do we support team members? Top challenge: Employee relationships are complex All experiences – both good and bad – are magnified during a period of crisis and uncertainty. It is impossible to over communicate with team members during such times, provided communications are meaningful, valuable and empathetic, […]
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