REPORT
Forsta Named the leader in the 2022 SPARK MatrixTM for Voice of the Customer by Quadrant Knowledge Solutions
Forsta’s Voice of Customer (VoC) platform received strong ratings across the parameters of technology excellence and customer impact in this year’s SPARK Matrix of the VoC market.
Download the report to find out more:
- Trends in Voice of Customer market dynamics
- Key capabilities for any successful Voice of Customer program
- Independent evaluation of Forsta’s VoC technology platform
Download the report
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