5 Steps to launching a digital diaries project

Launching your digital diaries project couldn’t be easier. In just a few steps you can create your digital qualitative project and be ready to launch.
Create your project
Starting your project is extremely straightforward. Access all current and previous projects, or start a new one from one dashboard. Once a new project is started, you can easily define the project settings, create segments, add and manage research team members and add T&C’s for participants to accept. You can also provide settings for daily reminders to participants.
Build your activities
Forsta’s activity library is home to a multitude of activity templates which you can preview, edit and add to your project. If you wish to create your activities from scratch, you can easily drag and drop activity elements in the Activity Settings section of the platform. Some of the most commonly used activities are diaries, group discussions and Concept Canvas.
Schedule activities
In the Activities and Scheduling section, simply drag and drop an activity onto the calendar, on the date that you’d like the activity to launch. Then complete the settings in the pop-up window.
Add your participants
Before you can launch your project, you’ll need to add your participants. This is easily done by uploading a CSV file of all participants. They can also be added individually.
Invite your participants
The last step is to begin your project by inviting the participants. Participants can be invited individually or in bulk within the participant grid in the platform. Invitations are sent via email and these emails are customizable to match your brand.
Now your project is launched, you can easily track data in real-time, moderate your project and probe deeper into particular subjects to gather insights.
More customer stories
How Nuuday transformed CX using Forsta’s unified insights platform
How Nuuday transformed CX using Forsta’s unified insights platform Tools used How we helped Nuuday connect feedback across millions of interactions and drive consistent CX across a multi-brand telecom portfolio. The challenge Scaling feedback across brands—without losing sight of the customer As Denmark’s largest telecom provider, Nuuday manages millions of customer interactions across multiple beloved […]

The future of CX is human: An agile playbook for experience leaders
The future of CX is human: An agile playbook for experience leaders The future of CX is human: An agile playbook for experience leaders Human-centered. Insight-driven. Built for what’s next in CX. Customer experience is stuck. Overrun by scores, trapped in silos, and too slow to act, most programs are missing what matters most: the […]

The art and science of data visualization: Turning numbers into narratives
The art and science of data visualization: Turning numbers into narratives The art and science of data visualization: Turning numbers into narratives From charts to communication In today’s data-driven world, the ability to translate complex information into clarity isn’t just a skill, it’s a superpower. As organizations grapple with the ever-growing volume of data, the […]

Learn more about our industry leading platform
FORSTA NEWSLETTER
Get industry insights that matter,
delivered direct to your inbox
We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.