Voice sentiment analysis
Emotion at the heart of your program
Voice is the most intuitive, natural and efficient way to communicate.
We’re more likely to talk faster than we type, and our emotions come through in our tone, pitch, rhythm and more. Forsta’s Voice Sentiment Analysis gives your respondents the opportunity to express their feedback along with their personality. Gather and analyze emotion and sentiment in order to take action to deliver exceptional customer experiences
Get people talking
Capture your participants’ “right here right now” responses with a simple “press to record” survey plugin. Or, put our tech to use on long-form audio like focus group recordings.
Emotion and Sentiment Analysis
Listen for pitch, tone, rhythm and intensity in each respondent’s voice. Our technology will continuously score emotion in real-time. Analyze the words respondents use in order to assign sentiment scores
Capture audio feedback
Get accurate machine transcriptions in a flash, across a wide variety of local languages. Unlock valuable insights previously hidden in spoken word.
38%
of emotion is communicated through tone of voice
Talking is much faster than typing
125
words per minute spoken
52
words per minute typed
Related resources
Power up your profit
Power up your profit: Elevating financial results with operational excellence Power up your profit: Elevating financial results with operational excellence Operational excellence is your key to retail success. Learn to build a cost-effective customer acquisition model, use insights for real results, and leverage employee experience. Enhance local operations and deliver exceptional customer experiences. With actionable […]
Human-centered design for market research
Human-centered design for market research Human-centered design for market research Dive into the world of human-centered design (HCD) in market research with Forsta The secret to outstanding insights starts with the people you’re asking. We’re here to share how empathy drives actionable insights, holistic data analysis accelerates understanding, and compelling storytelling enhances engagement. At Forsta, […]
From click to collect: Turbocharging revenue with digital experiences
From click to collect: Turbocharging revenue with digital experiences From click to collect: Turbocharging revenue with digital experiences Digital experiences are the linchpin of customer journeys, influencing retention, acquisition –and of course, revenue. Get the tools and knowledge your brand needs to elevate customer satisfaction, break down organizational barriers, optimize for target segments, and leverage […]
Learn more about our industry leading platform
FORSTA NEWSLETTER
Get industry insights that matter,
delivered direct to your inbox
We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.