- Survey design
- Panel management
- Multiple languages module
- Go Mobile App
Market research firm Culturati needed to keep their mobile-using survey participants engaged – in English and Spanish.
Making surveys work in two languages – and on the go
Culturati knew how important the Hispanic market was for their research. They’d already built a Spanish-speaking panel – but to keep growing, they needed two things. First, to manage surveys in more than one language. And second, with people filling in 70% of surveys on the go, to keep data quality high when it’s coming in from mobile devices.
Saying ‘hola’ to handling multilingual surveys
Finding a tech provider that could easily handle surveys in more than one language was a challenge for Culturati – until they discovered us. Thanks to the way we configure our tech on mobile devices, Culturati were able to collect better, more accurate survey data every time.
Boosting completion rates by 25%
The benefits of the shift were quick. The surveys Culturati created with our help were more intuitive and easier to use, especially for people using mobile devices. People taking the survey are now more engaged and less likely to drop off halfway through. And the big one? Survey completion rates are up by nearly 25%.
of surveys filled in on mobile devices
increase in satisfaction scores
More customer stories
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