- Deck creation
- Infographic dashboards
- PowerPoint batch reporting
When research firm Kantar Media wanted to strip away the excess to give clients the insights they need, they came to us for help.
Saying goodbye to death by data
Kantar Media’s clients wanted more. They wanted insights they could easily read and interpret – no more sifting through massive databases or reams of tables. Plus Kantar Media’s old dashboards weren’t just time-consuming to build – mistakes were slipping through. Could we help?
Working with participant-level insights
Kantar Media’s survey insights are based on individual data, which they can analyse in a huge number of ways. They then scale that up to a larger population to make their insights. Unlike most dashboard solutions, our platform understands that. And it was able to work on the participant-level data they needed.
Building dashboards in hours instead of weeks
With our application programming interface, Kantar Media have been able to raise their profile in their clients’ companies, boosting the amount of time clients spend using their dashboards and dramatically cutting the time they take to build. Not only that: they credit us with helping them work in new markets, like insurance firms and small ad agencies.
More customer stories
Closer to customers. Ahead of competitors. Tools used Multi-mode survey design Real time touch-point level reporting Issue resolution alerts Expert feedback consultation For AIG, getting an edge on competitors meant bridging the gap between company and customer. With Forsta in its corner, the insurance giant built a vast, powerful program that listened to customers, and fueled the business with their feedback. The challenge One step removed […]
Getting the balance right for KS&R Tools used Surveys design Data visualizations Live video Digital interviews Text analytics How we helped market research firm KS&R balance keeping their tailor-made approach to research with saving their people time. The challenge Creating custom-made research despite market pressures Making sure their research is custom-made for clients is at the heart of KS&R’s strategy. But around them, […]
Turning satisfaction into a science Tools used Survey design Visual reporting Customer satisfaction analysis Issue resolution alerts World-leading medical device company CareFusion wanted to up their game when it came to customer satisfaction. Forsta helped them build the Voice of Customer (VoC) program to take on the task. The challenge Ad hoc surveys that weren’t telling the real […]
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