Data hub for CX
Get your data singing in harmony
No more silos and data slipping into the void. Our centralized data hub brings all your sources together, so your data syncs, links and turns into insights you can use. Ensure your call center interaction links with product usage data and understand purchase history all in one place.
Bringing it together
Achieve a richer view of your customers and markets by bringing all that data into one place. CRM, survey, social media, financial data can all
be analyzed together. With our intelligent mapping, you can add depth and context and in turn make smarter decisions to improve CX.
Keep your contacts close
Keep a central set of contacts that is automatically synced. Each contact, regardless of data source, has a unique key to identify them.
Stay out of the spam
Don’t overload your employees, customers or participants. Easily set up rules to determine how often you contact them. Stay the right side of communicative.
Key features
Feature-rich, data repository
Combine multiple data sources into a single database for easy mapping, real-time synchronization and analysis.
Centralized contact database
Monitor contacts across different sources in one place.
Email frequency control
Don’t spam, control the frequency of communication easily.
Related resources
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How emerging tech could help us tell the Human Experience story
How emerging tech could help us tell the Human Experience story Throughout history, humans have used stories to illustrate their lives and communicate with each other. A story is the fastest way to help your audience understand what you mean. And with just a handful of storytelling techniques – and cutting-edge technology – you can […]
Episode 07: Paul Abbott | Amex Global Business Travel
HX SUPERHEROES PODCAST Episode 07: Paul Abbott | Amex Global Business Travel Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Navigating business turbulence: Amex GBT’s journey of transformation Picture this: You have just taken on the role of CEO at the world’s largest […]
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