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DIGITAL INTERVIEWS 

Make the human connection. With tools
truly built for the task. 

The big video chat platforms aren’t designed for research. They don’t come with myriad tools to effortlessly turn video chats into real focus groups. But ours does. 

All the tools of the
focus group trade, in digital form 

Virtual backroom 

Watch conversations play out from a separate group. And compare notes on a separate chat, with a private line to the person running the session. 

Interactive tools, integrated 

Take a quick opinion poll. Run card-sorting exercises. Share screens and mark up documents in real-time.  

Break into groups with a click or two 

Pre-set your breakout rooms and then divide your participants into smaller groups with ease. And bring them back just as easily. 

Whole projects on one platform 

Forsta takes you through planning your project, booking times, finding participants, running sessions, unpacking insights – it’s all right here on one platform. 

PROJECT MANAGERS AND TECH SUPPORT 

We’re always on hand, whether you need us or not 

Your Forsta project manager can help you with every stage of your research. We can train you on the tech, help you set up rooms and recruit the people to fill them. And once your session kicks off, we’ll be waiting in the wings in case you need real-time tech support. Did we mention that we speak 25 different languages? 

SECURITY AND PRIVACY 

Privacy and security 

Our platform’s designed for research. So our bar for privacy and security is seriously high. We have set user roles (moderator, observer, respondent) to protect personal information and keep people anonymous when they need to be. All our data’s encrypted and our data centers are all SSAE16 Type II SOC2 or ISO27001 certified.   

Save time and effort
for you and your users 

Any browser, zero admin 

Forsta works straight from the off on all the big browsers. No downloads, plugins or installations. 

Note taking optional 

Everything’s recorded, transcribed (by hand, if need be) and even translated. So a magic moment of insight is never lost. 

Effortlessly synced schedules 

Your project calendar helps you manage multiple projects, run them side-by-side and avoid schedule conflicts.  

CASE STUDY

“In most presentations, you are forced to help bring to life the voice of the customer through text and pictures but with this new approach, you can bring the customer into the room with you to tell their story.”  

Sam Harami, Director of Global Customer Loyalty, eBay 

DIGITAL INTERVIEWS 

Get the tools your research deserves 

Get in touch and we’ll show you how effortlessly you can run focus groups through Forsta.