Others promise. Forsta’s CX delivers.
What if you could get even more from your CX platform? More transparency, more innovation, and a true partnership that elevates your success.
Forsta goes beyond delivering just a platform. We provide a fully integrated, intuitive, and insightful CX solution that empowers you to make better decisions, faster. Our clients don’t just switch—they upgrade.
Let’s talk about how Forsta can take your CX program to the next level.
Welcome to the Human Experience
Business is human. Power it with the Human Experience (HX).
The HX platform unifies customer, employee, and brand experiences into one seamless view, driving meaningful action. Unlike others, we don’t just provide tools—we provide a collaborative, transparent, and results-driven approach that enhances what you’re already doing well.
- Dashboards that deliver real insights for impactful decisions.
- Seamless data integration across multiple touchpoints ensures a holistic view.
- Cutting-edge AI to predict trends and uncover hidden patterns.
- Flexible service models including full-service, self-service, or a hybrid approach.
- Experienced and dedicated support teams providing personalized assistance.
- No hidden fees—offering clear, predictable costs.
- World-class support and adaptable services tailored to meet your evolving needs.
Meet Forsta. And learn how we can help you go from great to exceptional.
LEADERS IN CX
Setting the pace, not following it
PG Forsta recognized by Gartner as a Leader in the latest Magic Quadrant, Voice of the Customer, for the 2nd year in a row.
AI and the new era of customer experience: Insights for 2025 and beyond
Webinar: Mar 20 (Thursday) at 11:00 am EDT – Time: 45 mins
It’s time to think differently about CX
The art of bringing delight to CX: how to win hearts and build loyalty
Content The feeling of delight holds immense importance in the often-elusive customer journey. We know that a delightful customer experience builds loyalty, strengthens relationships, and makes your brand unforgettable. Positive experiences turn customers into advocates, transforming satisfaction into lasting loyalty. But let’s be real—delivering delight at every twist and turn down the sales funnel takes […]
AI summaries vs. Text Analytics: how to use both in customer feedback
Content Customer feedback is key to unlocking better experiences, stronger loyalty, and higher satisfaction. But there’s a catch—transforming raw feedback into valuable insights isn’t easy. Myriad data points across the customer journey can make deciphering this feedback arduous, from surveys to social media comments, finding the signal in the noise can overwhelm even the most […]
The digital leader’s guide to CX
The digital leader’s guide to CX: An omnichannel strategy for better business outcomes The digital leader’s guide to CX: An omnichannel strategy for better business outcomes Seamless, Smart, Scalable CX for leaders The future of digital customer experience is here—and it’s more connected, intelligent, and actionable than ever. Digital leaders know the challenge all too […]
Emotions: the key to unlocking insights for results
Emotions: the key to unlocking insights for results Emotions: the key to unlocking insights for results Clarity, Connection, Conversion. Seamlessly Achieved. In the world of customer experience (CX), many programs fall short by focusing on outdated score-chasing metrics like NPS without realizing the untapped potential of emotional insights. This eBook is your guide to unlocking […]
