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Innovate, automate and integrate with Forsta APIs True insights from Market Research, Voice of the Customer and Employee Engagement programs rely on the ability to correlate and integrate the information with other areas of your business, such as platforms for Customer Relationship Management, product management, Enterprise Resource Planning, or accounting. Forsta provides programmatic access to…
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The growth trifecta: why qualitative research is growing so fast Tell me more. And more. And more. We want the full story. The colors, the shapes, the sounds, and the feelings. It’s no longer enough to sift data, crunch numbers and plot charts. We want to investigate our customers’ hearts and minds, to see what…
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All you need to know Since taking the CX world by storm 20 years ago, the Net Promoter Score is still a controversial metric. It sparked passionate debate with CX professionals throughout the industry. Although still a much-debated metric, NPS is widely used by CX professionals to measure customer loyalty despite its divisive nature. So…
Develop and deliver insights to maximize customer and brand experience Develop and deliver insights to maximize customer and brand experience Forsta Surveys can help you: Create effective advertisements with copy testing Improve customer loyalty through Customer Experience monitoring Understand brand equity through Attitude, Awareness and Usage surveys Survey programming Device detection Forsta Surveys use a…