PG Forsta technical and organizational measuresMeasures of pseudonymization and encryption of personal dataPG Forsta will encrypt all client data at rest and while in transit over public networks.Measures for ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and servicesPG Forsta will regularly apply security patches to computing devices and monitor for exploitable vulnerabilities. …

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Para español: Política de Privacidad Subcontractor list Press Ganey Subcontractor List PG Forsta Technical and Organizational Measures PG Forsta TOMs Responsible disclosure policy Disclosure policy Legal and privacy policy Last revised: January 1, 2025 Purpose. The purpose of this Privacy Policy is to describe how Press Ganey Associates LLC,   (“Press Ganey,” “we,” “our,” or “us”)…

Forsta careers Bring your voice. Shape our future.   Help the world’s biggest brands do better by the people they serve—at a company that believes in the power of Human Experience.  Find a role About Forsta Make a positive impact  Our commitment to diversity, equity, and inclusion make us stronger every day.   Help us shrink our…

Corporate social responsibility How we come together to drive meaningful change  Forsta takes bold steps to challenge the status quo, drive experience management forward, and hold ourselves accountable to shape a better future for our clients and the people they serve. We think globally. And act locally. Select TabCommunityImpactGoing green Investing in our communities It’s…

Connect with our experts Need help? Technical help Find answers in our knowledge base or visit our support page for more details. Knowledge base Service inquiry Get on-demand research expertise with our on-demand technical team. Our services Client support If you need help and you’re already partnering with us, reach out to our team. 800…

Make every moment unforgettable Understand what guests love, what frustrates them, and what keeps them coming back. And make every interaction seamless, personal, and worth sharing. Speak with an expert Transform visitor feedback into 5-star experiences Get the full picture of guests’ experiences Listen to and understand guest preferences across venues, events, time of day,…

Transform regulatory compliance into a competitive advantage Connect all your data, and get insights that help you act quickly to improve customer satisfaction, safety, employee engagement, and compliance. Speak with an expert Complete visibility from grid to customer See every part of your operation Collect, connect, and monitor feedback across billing, outages, and field services…

Where experience strategy meets real business outcomes Unlock the full value of experience by connecting insight to action, and action to impact. Gain the strategy, advanced analytics, and hands-on partnership you need to turn fragmented data into clear direction, enabling smarter decisions and measurable business results at scale. Speak with an expert Working side by side for lasting results Dive deep into the data…

Thinking. Research. Writing. Featured blog posts, e-books and case studies Show resultsClear all Filter Page Page Page Page Page Page Load more Start seeing human…

Built for today’s researchers. Powered for what’s next. One AI-powered solution with a suite of tools to help you run even the most complex studies. Get richer insights faster, and more efficiently. Speak with an expert Meet Research HX   Turn insight into impact Know more Effortlessly design complex research studies in any mode: online, face-to-face,…

Know more. Sell more. Meet rising expectations, earn lasting loyalty, and stay ahead in a market full of choice. With Retail HX, you know what affects footfall, revenue, and reputation—and find the fix, fast. Speak with an expert Connect insights. Power every sale. Join the dots that drive performance Connect feedback from reviews, surveys, social…

Make Human Experience your most profitable investment Build deeper customer relationships, increase efficiencies, grow revenue, and manage risk. All on one AI-powered HX platform. Speak with an expert Every moment connected. Every action informed. Connect the moments that matter Get a unified view of your customer and client journey—from digital research and onboarding to customer…

Serve up experiences worth coming back for Capture real-time guest feedback, optimize your digital presence, and monitor performance across lo cati ons. So you can deliver consistent experiences at scale. Speak with an expert Meet the HX Platform Your recipe for better dining experiences Understand the guest experience Know what’s working—and what’s not—in every format. Capture feedback…

Delight every guest, at every stay Listen deeply, respond instantly, and optimize operations—from booking to checkout. Delivering seamless, personalized services that drive loyalty with every stay. Speak with an expert Meet the HX Platform Understand what makes every guest feel at home Capture every guest insight See the full picture, every time. Collect feedback across…

Digital diaries Capture real life, as it happens Uncover the “why” behind every action. Digital diaries capture real behavior in the wild by collecting in-the-moment feedback with context, emotion, and nuance that surveys alone can’t. Speak with an expert Turn interaction into understanding Select TabDigital ethnographyInsight networkRich engagementSmart analysisBuilt for researchers Understand your customer’s journey…

Focus group streaming: Vision Stream live focus groups, wherever they’re happening Securely watch in-person focus groups and interviews from anywhere. No travel. No tech headaches. No privacy worries. Book a session Find a facility Get the insight, without being in the room Select TabGlobal reachTrusted securitySeamless supportSmart analysis Research without borders Run focus groups and…

Review publishing: Transparency  Own your reputation and control visibility Activate the feedback you already have and turn it into visibility advantage by publishing verified ratings and reviews on your website and local pages that drive trust and conversions. Speak with an expert Leverage customer feedback to build trust Select TabLaunch efficientlyAmplifyDrive visibility You already have…

Review requesting: Campaigns Reviews that grow your reputation and visibility. Automate review outreach across the sites that shape buying decisions. Send timely, targeted review requests, increase review volume, and strengthen your reputation across Google, Facebook, and more—so customers find you first and choose you with confidence. Speak with an expert Make review generation part of…