Get the full report to see why Press Ganey Forsta was recognized as a Leader—for the fourth consecutive time. Gartner® has once again named Press Ganey Forsta a Leader in the 2026 Magic Quadrant for Voice of the Customer (VoC) Platforms, a recognition we believe solidifies our position as a trusted partner in experience measurement,…
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Recognition marks the fourth consecutive time the company has been positioned as a Leader. [CHICAGO, MARCH 10, 2026] – Press Ganey Forsta, a leader in experience measurement, data analytics, and insights, today announced its recognition as a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer (VoC) Platforms. This marks the company’s fourth consecutive time being named a Leader, highlighting the company’s continued position as a Leader and the strength…
Forsta introduces purpose-built market research agents that accelerate time to insight by 50% New AI agents embed intelligence across the research lifecycle, streamlining setup, analysis, and reporting Forsta, a Press Ganey company and a leading provider of experience measurement, data analytics, insights, and market research technology, today introduced new AI agents in Research HX. The AI-powered agents help research teams meet rising demands for speed…
GGet the IDC MarketScape excerpt to see why Press Ganey Forsta has been recognized as a leader. IDC MarketScape reports are widely used by enterprise buyers to evaluate technology vendors. We believe this recognition reflects the strength of our unified strategy, our Human Experience (HX) platform, and the work across our teams to bring together…
AI agents are here, ready to help you serve up the perfect insights morsel for your audience. Stakeholders may be judging your methodology. But they are certainly judging what they can see. They’re judging your speed and your slides. They don’t see the careful sampling or the hours you spent cleaning verbatims. They see the headline, judge at one chart, and make a sweeping generalization at one color palette. Perhaps not the most helpful at…
Three years on since the launch of consumer-facing Large Language Models (LLMs), and the AI conversation has travelled from amazement to business function. The initial launch was thrilling; the future is still tantalizingly close with new developments every month, and nowhere is the AI shockwave more exciting than in the world of market research. So,…
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Storage King leverages the HX platform’s AI capabilities to consolidate customer feedback and drive positive change across 200+ lo cati ons Forsta, a Press Ganey company, today announced that Storage King, one of Australia and New Zealand’s leading self‑storage providers, has selected the Human Experience (HX) Platform to power the next stage of its customer experience (CX) strategy. The move gives Storage King’s CX team access to AI‑infused analytics,…
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