Web Summit Masterclass: Storytelling the Human Experience of data

Throughout the history, humans have used stories to illustrate their lives and communicate with each other. A story is the fastest way to help your audience understand what you mean. And with just a handful of storytelling techniques – and cutting-edge technology – you can frame current customer experience insights and deliver future insights before the story is even told. 

Key takeaways: 

  • Learn how to use story archetypes that echo across cultures, continents, and history to better understand your customer insights 
  • Review real life customer experience successes from Best Buy and the Automobile Association 
  • Explore how Forsta technology can help tell the untold story and discover chapters you’ve never seen before  

Ebook

Insurance HX: How smarter listening and AI turn customer feedback into growth

Insurance HX: How smarter listening and AI turn customer feedback into growth Insurance HX: How smarter listening and AI turn customer feedback into growth Insurance HX: Listening smarter, acting faster Customer expectations are evolving and insurance providers are feeling the pressure. Policyholders want digital ease and personal connection. They expect fast, intuitive service and trustworthy […]

Read more
Insurance hx: how smarter listening and ai turn customer feedback into growth

Learn more about our industry leading platform

FORSTA NEWSLETTER

Get industry insights that matter,
delivered direct to your inbox

We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.