Digging deeper with third-party data integration

How did a “side hustle” turn into a sought-after tool? As COVID-19 began to wreak havoc across our personal and professional lives, ENGINE Insights began surveying consumers and looked at third-party data to provide clients with a better understanding of the overall impact. The data came quick, came often, and was immense. ENGINE needed a quick way to centralize and report on it. The Forsta portal for Covid-19 data initially started as a side-project, but gained major traction and demand, resulting in considerable success engaging over a dozen new clients.

Learn how ENGINE used Forsta to quickly create the dashboard, tailor it to their needs, and keep it updated weekly as Jake Kelley, Director, Reporting and Portals at Engine Insights dives into the tool alongside Forsta Client Development Manager, Emily Gaudette.

Ebook

Insurance HX: How smarter listening and AI turn customer feedback into growth

Insurance HX: How smarter listening and AI turn customer feedback into growth Insurance HX: How smarter listening and AI turn customer feedback into growth Insurance HX: Listening smarter, acting faster Customer expectations are evolving and insurance providers are feeling the pressure. Policyholders want digital ease and personal connection. They expect fast, intuitive service and trustworthy […]

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Insurance HX: How smarter listening and AI turn customer feedback into growth
Case study

Philadelphia Insurance Companies enhances CX with Forsta-powered surveys, dashboards, and action management

Philadelphia Insurance Companies enhances CX with Forsta-powered surveys, dashboards, and action management Tools used How we helped Philadelphia Insurance Companies turn insight into real-time action—and redesign their customer experience strategy from the inside out. The challenge Scaling a growing CX program—and making every customer voice count Philadelphia Insurance Companies (PHLY) had built a strong foundation […]

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Philadelphia Insurance Companies enhances CX with Forsta-powered surveys, dashboards, and action management
Case study

A custom fit: How Forsta Visualizations adapts to Ad Hoc’s offer

A custom fit: How Forsta Visualizations adapts to Ad Hoc’s offer  Tools used From concept testing to measures of employee engagement, customer experience and brand DNA measurement, Ad Hoc Research is far more than a research agency. They are recognized for their tailored research solutions to meet the specific needs of global, national, and provincial […]

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A custom fit: How Forsta Visualizations adapts to Ad Hoc’s offer

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