Episode 07: Paul Abbott | Amex Global Business Travel

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Navigating business turbulence: Amex GBT’s journey of transformation 

Picture this: You have just taken on the role of CEO at the world’s largest travel management company in 2020, only to have all travel abruptly come to a halt within six months.  

The carefully crafted 5-year plan now hangs in uncertainty as revenue plummets by 85%.  

This is not a hypothetical scenario; it was the challenging reality faced by Paul Abbott, the CEO of American Express Global Business Travel.  

The latest HX Superheroes podcast is a masterclass in transforming business obstacles into opportunities, and using adversity as a catalyst for change.

You don’t need to leave the comfort of your room to embark on this trip around the world. 

Grab your headphones and tune in!