Easily connect with technologies you use every day
Our HX platform is fast, flexible and works seamlessly with your existing technology infrastructure and digital tools. So you can gather the data you need, analyze it with ease, and tell the right stories to act on improvements in your business.
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Google Translate
Google Translate
Easily translate your text into any language of your choice with 130+ language options available.
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Import.io
Import.io
Integrate a steady stream of high-quality web data into your business processes, applications, analysis tools and visualization software. Combining this with your experience data will help you dive deeper into insights that matter.
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Invade
Invade
Invade’s predictive dialer with FastAMD (network answering machine detection) boosts interviewer talk time by over 30% compared to predictive dialing alone. With full reporting (including compliance reports), inbound and blended routing, IVR, call recording, WebRTC softphone, simple SIP provisioning, plus seamless integration with EmiCheck for AI transcription, translation, and automated QC, Invade delivers a truly peerless dialing environment for interviewers.
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Phebi
Phebi
Combine Phebi’s advanced voice emotion and sentiment analysis capabilities across Press Ganey’s qualitative and quantitative technology to uncover your customers’ most compelling emotions and opinions.
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Quantipy
Quantipy
Perform advanced analytics on top of your customer data as Quantipy offers support for native handling of special data types like multiple choice variables, statistical analysis using case or observation weights, DataFrame metadata, and data exports.
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Salesforce
Salesforce
Combine your operational, relationship, and experience data to give you a full 360 view of your customers. With this integration you can manage your survey invitation list, automatically trigger surveys based on events in Salesforce, trigger notifications to relevant stakeholders, share experience insights and launch actions that lead to improvements.
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Sawtooth Software
Sawtooth Software
Make critical decisions about product features and price optimization based on real-time customer insights via this integration. A choice-based conjoint mimics a shopping experience, asking respondents to choose among different products described by features and price, leading to a model that explains what drives buyer choices. This way you can accurately prioritize your…
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Softwurk
Softwurk
WurkSense offers AI-driven transcription and QA automation, while WurkTrack automates agent logins, monitors activity, and calculates payroll. Used separately or together, they empower CATI teams to boost efficiency, reduce costs, and improve field quality.
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Superpages
Superpages
Monitor reviews so you can take action to improve brand presence.
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Sytel
Sytel
Streamline high-volume telephone research with Sytel’s CATI predictive dialer, uniquely designed to deliver maximum talk time under regulations, as required, including Ofcom and FTC.
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Tealium
Tealium
Collect, manage, and integrate customer data from various sources, such as social media, web analytics, email marketing, and more, to create a unified view. Once you have all the data from your customer interactions in one place, you can leverage Press Ganey capabilities to dig into the right insights, visualize them and inspire…
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Text Anywhere
Text Anywhere
Connect Text Anywhere to your experience program and seamlessly communicate with customers and other stakeholders to gather their feedback. Improve customer experience and boost engagement by sending messages online in a secure manner.
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Toluna
Toluna
Perform quantitative and qualitative research – either through self-service solutions or through custom research programs built with the help of research and service experts.
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Twilio
Twilio
Get instant feedback via SMS and access to sampling, invitation, and integration statistics.
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Voxpopme
Voxpopme
Leverage rich and reliable qualitative insights instantly with powerful video surveys that drive action. Get a deeper understanding of your people and inspire decision making by pulling in data from video surveys.