Digital focus groups: Discussions
Get deeper, faster insights from video sessions. No downloads. No delay.
Run, observe, securely share, and analyze video sessions on one platform. Explore real-time feedback, uncover the “why” behind the data, and empower your team to act fast.
Run smarter research, from invite to insight
Unlock insights that only live in conversations
Run, observe, and analyze focus groups and one-on-one interviews all in the same platform. So nothing gets lost, and every voice—or signal—gets heard.
- Meet your audience anywhere: Reach people across teams, regions, and devices with a browser-based tool.
- Capture the full picture: Gather verbal and nonverbal cues with high-quality video.
- Connect the dots faster: Jump seamlessly from qualitative to quantitative live note-taking and SmartHub integration.
- Run a global study or a single conversation: Discussions is built to scale with you.
Tools built to turn conversations into improvements
Smart video rooms
HD video with live chat, private backroom messaging, and participant controls, no installs needed.
Project dashboard
Plan, track, and manage all sessions in one place, right from your browser.
Built-in moderation tools
Flag PII, take live notes, switch moderators discreetly, and collaborate behind the scenes.
Integrated analysis tools
Auto-transcripts, sentiment analysis, and pattern recognition built into Forsta Plus.
Flexible mobile access
Join or moderate sessions via app or browser, and mobile-friendly for participants and research teams.
Secure and compliant
Control access, encrypt data, and flag privacy risks with built-in tools.
Get your questions answered
What is Discussions?
A DIY video tool for focus groups and interviews. Designed to run, observe, and analyze sessions in one platform.
How does it work?
You can schedule sessions, invite participants, moderate live, and analyze results, all in your browser. No downloads needed.
What makes it different?
It’s built for research teams with tools like real-time PII flagging, private backrooms, and multi-language transcripts.
What support do I get?
That depends on what you need! We offer onboarding, tech support, and research best practices from our expert team.
What kind of results can I expect?
Faster insights, richer data, and better collaboration, with fewer tools and less complexity.
A CX suite built on AI excellence
Voice of Customer: Forsta Plus
Unlock powerful feedback capabilities across channels and capture insights, understand sentiment, and take action to enhance every customer experience.
Crowdsourcing
Gather feedback at scale, uncover richer insights, and launch targeted challenges.
Omnichannel analytics: Spotlight
Unify all feedback into AI insights that reveal patterns and drive action.
Digital listening: Digital Feedback
Boost customer engagement with embedded surveys that keep users within your system, enabling real-time responses without disruptions.
Contact Center
Uncover actionable insights, optimize service, equip agents, and deliver seamless, efficient customer interactions.
Start turning conversations into breakthroughs
