HX platform | Forsta

Leading industry expertise

Turbocharge the `Human Experience, research experience, brand experience, customer experience, employee experience`

The only platform built to listen, understand, and improve every part of people’s experience with your organization. From first impression to advocacy.

Stop looking at data in black and white. See it in full color.

Listen across every channel, perspective, and format. Analyze and visualize every byte of data with pinpoint accuracy. See how each moment shapes the next—and why it matters.

Insight to action—in seconds

Stop searching for insights—have them come to you. Use AI to constantly analyze data, summarize patterns, automate responses, and recommend what to do next.

Fast-forward at full speed

Our industry experts understand your pain points, risks, and opportunities. They’ll help you unlock insights, guide strategy, set benchmarks, and share best practices. So you can prioritize and deliver the results that matter most

One platform for every experience

Select Tab

Improve the omnichannel experience

Surveys, conversations, social, and beyond—every touchpoint tells part of the story. Bring them all together to see journeys clearly, streamline experiences, remove friction, make moments count, and build lasting loyalty.

Elevate every interaction

Turn data into insight—and insight into action

Gather

Capture and connect experience data from all channels, perspectives, and formats.

Analyze

Know exactly where to focus for the biggest impact by combining artificial and human intelligence.

Visualize

Deliver role-based insights that drive instant engagement and action.

Act

Use agentic AI and workflows to enhance outcomes for individuals and segments.

Partner with experts who know your world

We don’t just hand you software and walk away. We form deep partnerships and become an extension of your team. Our in-house support team was built to handle complex, large-scale transitions with speed and ease.

And we have experts in every industry we serve, ready to help you get to the insights, guide your CX strategy, and take measurable action. So you can unlock ROI faster.

Future-proofed

We continue to invest in and partner with leading technology providers like Microsoft to keep you—and us—ahead of what’s next.

Forsta AI

Industry-leading data protection

Some of the world’s biggest organizations, often in highly regulated industries, trust us to handle and protect their data.

Integrate like never before

The Forsta HX platform connects seamlessly with your enterprise systems and tools so you can unify all your data—experience, financial, operational, and more—in one place.

Our integrations

Human Experience insights and successes

Start seeing human experience from every angle

Speak to an expert to find out how we can help you move from insight to action, fast.

Speak with an expert

Loyal customers

Engaged employees