HX catalysts
Frontline Innovation Starter
Tap into your brightest ideas to accelerate growth
Your frontline is your biggest asset
Tap into their brightest ideas. Listen, engage and turn them into champions of change, so you can accelerate your strategic growth.
With Forsta you can
- Engage employees and enable them to make an impact: Your frontline knows what counts, and what doesn’t. So, put their knowledge to work.
- Reduce costs and optimize efforts: Get the experts to improve the way things are done, so your organization is more efficient
- Co-create and accelerate time to market: Launch challenges within a day to rapidly make dramatic changes
- Innovate constantly and stay ahead of the curve: Customers want the next big thing –from you or someone else – so meet their expectations by innovating all the time.
How it works
- Always-on continuous listening post
- 5 strategic challenge sites with proprietary ranking mechanism
- Integrated review management
- Business case creation and feasibility analysis
- 1 annual recognition program
We’re here to support
- Platform setup and maintenance
- Listening post/challenge site setup and branding
- Training support
- End-to-end project management
Frontline Innovation can be used across the organization:
Human resources
- Employee engagement
- Rewards and recognition
- Reduced employee chur
Operations
- Cost reduction
- Continuous improvement
- Change management
Technology
- Cost reduction
- Digital transformation
- Innovation
Product & innovation
- Product enhancement
- Continuous innovation and patents
- Product design and strategy
Sales & marketing
- Market share and mind share
- Sales enablement / transformation
- Brand positioning and differentiation
Check out our full range of HX Catalysts
HX Catalysts are bespoke technology and dervices modules that accelerate your CX program for maximum business impact.
Get in touch with the Forsta team to learn more.
Related resources
From click to collect: Turbocharging revenue with digital experiences
From click to collect: Turbocharging revenue with digital experiences From click to collect: Turbocharging revenue with digital experiences Digital experiences are the linchpin of customer journeys, influencing retention, acquisition –and of course, revenue. Get the tools and knowledge your brand needs to elevate customer satisfaction, break down organizational barriers, optimize for target segments, and leverage […]
The operational leader’s guide to HX
The operational leader’s guide to HX The operational leader’s guide to HX Build systems and break silos Contents Introduction Build systems and break silos Introduction When you have a streamlined, customer- driven system of agile improvements, you can expect substantial returns. When you know how to get the best out of it, CX pays – […]
The digital leader’s guide to CX
The digital leader’s guide to CX The digital leader’s guide to CX An omnichannel strategy for better business outcomes An omnichannel strategy for better business outcomes Introduction What if you could elevate your digital leadership by helping your organization to embrace an innovative digital first customer experience that boosts revenues? All too often, fragmented digital […]
Learn more about our industry leading platform
FORSTA NEWSLETTER
Get industry insights that matter,
delivered direct to your inbox
We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.
